Headphones Not Working On Huawei Phone? Try These 9 Fixes

Headphones have become an indispensable accessory for most smartphone users, providing an immersive audio experience when listening to music, watching videos, or making phone calls. 

However, despite the convenience they provide, headphones can occasionally fail to function, causing frustration and inconvenience.

If you have a Huawei phone and are having problems with your headphones, you are not alone. There are a variety of reasons why your headphones may not be working properly with your Huawei phone.

In this article, we will look at the most common problems and offer practical solutions to help you resolve the issue.

Hands holding a smartphone on the background of the screen. MirrorShare is a standard Huawei screen mirroring application. This app can send your Android screen to smart TV.

Examine the Headphone Jack

When your Huawei phone’s headphones aren’t working, the first thing you should check is the headphone jack. 

If you use wired headphones with your Huawei phone, the headphone jack may become dirty over time, leading to connectivity issues. 

Dirt, dust, and debris can accumulate in the headphone jack, leading to poor connectivity and sound quality.

Here’s how to clean your headphone jack:

  • Clean the headphone jack of your Huawei phone using a soft-bristled toothbrush or a cotton swab dipped in rubbing alcohol. 
  • Gently brush or swab the jack to remove any dirt or debris that may be causing connectivity issues.
  • Before inserting your headphones, allow them to air out for a few seconds if you used rubbing alcohol.

Switch to Another Set of Headphones

If cleaning the jack does not solve the problem, try using a different pair of headphones with your Huawei phone. 

This will help you determine whether the problem is with the headphones or the phone.

If the new headphones work, the problem is most likely with the original pair. 

If the new headphones do not work, the issue may be with the phone.

Check the Distance between your Huawei Phone and Headphones 

Talking on the phone and participating in audio chats should be easy with headphones. 

However, even he best quality headphones can produce annoying crackling or static noises when connected to Huawei phones. Fortunately, this issue is simple to solve with a little bit of tinkering. 

If you are using wireless headphones it’s entirely possible that the distance between your phone and headphones is too great, and this will cause distortion in the sound quality. 

Our recommendation: Check to see whether the source of your music—perhaps you’re listening to a low-bitrate MP3 or your streaming service has been set to a very low-quality level—isn’t the cause of the static before you begin investigating Bluetooth. 

Remove the headphones from the pairing process, turn them off, restart your phone, and then re-pair them.

If you’re using wireless headphones or earbuds, Bluetooth connectivity issues may be why your headphones are not working correctly with your Huawei phone. 

A weak connection, pairing issues, or interference from other Bluetooth devices can cause Bluetooth issues.

Make sure that your Huawei phone is within range of your wireless headphones or earbuds. Also, try unpairing and repairing your headphones with your phone. 

If the issue persists, turn off all other Bluetooth devices in the area to minimize interference.

Reboot your Phone

Restarting your phone is a simple yet effective way to resolve many software-related issues, including headphone issues. 

Press and hold the power button until the power menu appears, then select “Restart” to restart your Huawei phone. 

Wait for the phone to restart before attempting to use your headphones again.

Check the Audio Settings

Another reason your Huawei phone’s headphones may not be working is due to incorrect audio settings. 

  • Ensure the headphones are selected as the audio output. If you do not select the headphones as the audio output, your phone may play sound through the speaker rather than the headphones.
  • Check the volume settings on your Huawei phone and ensure that they are not muted or set too low. 
  • Also, ensure that the volume on your headphones is turned up to an audible level.

You Need to Check all Software is Updated

Software updates are meant to improve your phone’s performance, but sometimes they can cause issues, including headphone problems.

Sometimes, after a software update, the phone’s headphone jack or Bluetooth connectivity may stop working correctly.

Check for any available software updates on your Huawei phone and install them.

  1. Go to Settings > System > Software update to ensure that your Huawei phone’s software is up to date.
  2. Download and install any updates that are available. Try using your headphones again after the update.

If you are having an issue with just one app on your device, ensure that the specific app is running on the latest version. Or, delete and reinstall the app altogether. 

If the issue persists, and as a last resort, you can try resetting your phone to its factory settings. However, be sure to back up all your important data before doing so.

Examine the Hardware for Damage

If none of the above solutions work, the issue could be caused by hardware damage.

You should look for physical damage to the headphone jack, such as bent pins or cracks in the cable. If you notice any damage, take your phone or headphones to a repair shop.

In some cases, the issue may be with the headphone jack itself, which usually means you need a replacement.

If your Huawei phone is still under warranty, contact the manufacturer or authorized service center for repair or replacement. If the warranty has expired, consider taking your phone to a reputable repair shop.

The Headphones may be Incompatible with your Phone

One of the primary reasons your headphones may not work with your Huawei phone is compatibility. 

Not all headphones are compatible with all smartphones, especially when it comes to Huawei phones.

Huawei phones come with a USB-C port, which is different from the traditional 3.5mm headphone jack found on many phones. 

Check your headphones’ compatibility with your Huawei phone.

If your headphones are incompatible, consider getting a USB-C to 3.5mm headphone jack adapter or purchasing headphones specifically designed for USB-C ports.

Check the Pairing between your Huawei Device and Bluetooth Headphones

With Bluetooth headphones and transmitter/receiver devices, pairing might be problematic.

Make sure Bluetooth headphones are turned on and set to pairing before you do anything else. Each Bluetooth headphone has a button that must be pressed to link.

To locate the pairing button, consult the user handbook.

The distance between the Bluetooth headphones and the connected device should be checked next. Bluetooth headphones work best when paired with a device that is nearby.

You should consult your headphones’ instruction manual to rapidly couple your devices because some headphones also offer a suggested pairing procedure.

Restarting both devices might help if the pairing is still a difficulty. Then, try connecting your headphones and device once more.

I recommend that you turn off any additional Bluetooth devices that are linked to your device but are not in use in order to establish a good connection.

There’s a chance that some of your devices, such as wireless speakers, are still paired. This interferes with the way you pair your headphones.

When pairing, try to avoid being close to the Wi-Fi router because Bluetooth and wireless Internet connections use the same bandwidth.

Please read our article about typical problems with Bluetooth headphones.

General Pros and Cons of using Headphones on your Huawei Phone


The benefit of using headphones on your Huawei phone is for hands-free use – you can do other activities while listening to music or podcasts.

Additionally, you can participate in business calls while commuting. 


You may run into problems such as the headphones not working on your Huawei phone. The following might be an issue:

  • The headphone jack might be dirty
  • The headphones are broken
  • Too great a distance between your Huawei phone and the headphones can cause distorted audio
  • Your phone needs to be rebooted for the headphones to work
  • Your Huawei audio settings need to be adjusted
  • Your Huawei OS is out of date
  • Damaged hardware of your device or headphones can cause sound issues
  • The headphones may be incompatible with your phone


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Headphone Jack Not Working? Here Are 6 ways to fix it

How To Fix a Huawei phone with no sound, weak sound or disruptive noise

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