Audible & Login Issues: 12 Quick Answers (Explained)

Logging into your Audible account should be a simple process of navigating to the sign-in page, or screen, from your device and entering the account details and password. Audible users should also be aware that they can simultaneously log into multiple devices.

What to Know About Audible & Login Issues:

Audible users can recover their lost or forgotten password by clicking the relevant link on the sign-in screen. Most users will use the same account details for their Amazon account. Users are recommended to merge old Audible accounts with their Amazon accounts.

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How do you Log Into your Audible Account?

If you want to sign in to your account on Audible’s website, search through the Plus catalog or take advantage of your membership plan, logging in shouldn’t be a problem.

Follow these steps to get logged in to the Audible desktop site:

  1. Open your internet browser and navigate to
  2. Click the ‘Sign in’ text link on the home page.
  3. Next, type in your email and password.
  4. Finally, click sign in.

Remember, the sign details used for Audible will be identical to your Amazon details unless you became an Audible member before 2010.

These members will have a username for the accounts and need to click the link that will take them to the Audible page that allows for username sign-ins.

Is Audible Login the Same as Amazon?

Your Amazon login details and Audible login details are likely the same. Audible is a part of Amazon, and by having the same account for both services, you, the user, have far more features at your disposal.

For example, as Audible states, Amazon accounts using Audible allow: “(…)access your audiobooks on Kindle devices and Whispersync for Voice and Immersion Reading compatibility between Kindle eBooks and Audible audiobooks.”

If you’re using a username to sign into your Audible account, you should probably merge your Audible account with your Amazon account.

Here’s How to Ensure your Audible Account is the Same as Your Amazon Account:

Sign in with your Audible username at the sign-in screen as you normally do.


  1. Open ‘Account Details’ and select ‘Merge your Audible account with your Amazon account’.
  2. Re-enter the password you use with Audible.
  3. Click on ‘Next Step’ and enter the email and password used for your Amazon account.
  4. Pick what credit or debit card will be set as default for Audible purchases and membership plans.
  5. Now click ‘Finish,’ and it will merge the accounts.
  6. You can now sign in using your Amazon details while taking advantage of all the additional features.

Is my Audible Login Username my Email?

Most users will use their email address in place of a username to log in and access their Audible account.

However, some users who became members before August 2010 will have a username attached to their accounts. These users can access their accounts by clicking ‘sign in with username’ on the sign-in page.

These users can merge their Audible account with their Amazon account.

How do I Find What Email I Used for Audible?

Don’t sweat it if you’re unsure which email address is attached to the account you’re signed into on Audible. It’s really easy to work out which one you used.

  1. If using the Audible app on an Android device, tap the three horizontal lines.
  2. Now tap ‘Settings’.
  3. Scroll down to ‘Account’.
  4. Here your email address will be displayed.

The process of finding your email is very similar on an iOS device. Take a look:

  1. Tap the ‘Profile’ icon.
  2. Now select the ‘Gear’ icon.
  3. Scroll to the bottom and find your email with this account.

Can you Change the Email you Use for Logging In?

If you want to change the email attached to your Audible account, you can either do so from the mobile site or the desktop version.

The instructions detailed below are identical for both sites:

  1. Navigate to the Audible website on your device.
  2. Open the menu and select your name to be brought to the ‘My Account’ screen.
  3. Select the tab that says ‘Update Settings’.
  4. You now have the option to tap ‘edit’ where you see your email address.
  5. Update the email address and then tap ‘Done’ to confirm.

Can I Have a Separate Login and Password for Audible & Amazon?

As previously mentioned, only Audible members who created accounts before 2010 may have separate login details for their Amazon accounts.

However, the option to merge the accounts has some huge benefits, not to mention it makes using Audible far more streamlined.

There is also no way that an Audible member can have a separate Audible account if they sign up today and, as Audible explains: “At this time, there is no way to separate your Audible and Amazon account.”

How do you Locate Your Login & Password if it’s Lost?

If you’ve found yourself in that tricky situation of forgetting your login or password for Audible, then help is at hand.

Just use these steps to get the information you need to log back into Audible:

  1. Navigate to the ‘Sign-in’ page or screen.
  2. Click or tap ‘Forgot Password’.
  3. Type in your email address or username in the form provided.
  4. Fill in the Captcha box and then tap or click ‘Continue’.
  5. An email will be sent to the associated email address with instructions on accessing your Audible account. 
  6. Once your password has been reset, you can return to the sign-in page or screen and log in normally.

Why does Audible Keep Logging Me Out?

Unfortunately, if you are using Audible via your web browser, you will be logged out when you close the tab.

Many users have reported this as an irritating issue over the years, claiming that even if they have ‘save my password’ activated, they are still logged out.

Sadly, there is no way to change this; it is just part of using Audible via a web browser. If this is becoming a persistent issue for you, try listening to Audible using the Audible app instead, as this should solve the log-out issues.

Can I Log In to Audible on Multiple Devices?

It is possible to log into your Audible account on multiple devices. There is no limit to the number of devices you can use to log in to Audible.

So you can easily log in to your Audible account and listen away on your laptop, your phone, or your friend’s phone – the endless list of possibilities.

Can you be Logged In on More Devices at the Same Time?

It is possible to listen to Audible on two devices simultaneously – this is just one of Audible’s great features.

You and a family member can listen to audiobooks simultaneously from the same account but on different devices without a problem.

However, you may find that it makes sense to listen to different audiobooks from one another because, when you stop listening, Audible will save a bookmark for you to find your place again in the story.

This can get fairly confusing when two people listen to the same book and find that when they go back to listen again, they’ll be in a different part of the story because the other listener has made more progress.

Can you share your Audible Login with Others?

The ability to share online accounts such as Netflix or Audible has become very common today.

If you want to share your Audible account with a friend or family member, it’s worth considering getting Amazon Household. Amazon Household is a great feature that enables users to share their Audible and Amazon content with up to two adults and four children.

Privacy is not an issue either, as you will still be able to maintain all of your account’s security and privacy.

However, it’s worth noting that you cannot share any Audible Premium Plus membership credits or books with Amazon Household in the Plus catalog.

Whoever you share your account with goes without saying to ensure they are trustworthy. They will be able to access your credits and spend money on titles with only the click of a button, so make sure you are confident in sharing your account details with them.

How do I Recover my Audible Account?

If you have already tried to recover an old or lost account by asking for a password reset, but you still cannot seem to log in, then it may be time to contact Audible’s customer support team.

Audible’s customer care team is quick and efficient, and you will have your login problem solved in no time.

4 Typical Issues if you Cannot Log into Audible:

Not being able to log in to your Audible account can be incredibly frustrating.

If this is happening to you, look at the list below to see some of the most common login-related issues for those using Audible and how to resolve them:

1. You Are Using an Incorrect Password or Email

The first thing to double-check if you are having any login problems with Audible is that you are entering the correct credentials.

Check for typos, spaces, and accidental use of caps lock.

2. Your Audible App is Outdated

Always ensure you run the most up-to-date Audible version to allow hassle-free use.

If the app is old, you may experience issues with your login and playback.

3. There is a Problem with the App

Begin by force closing the Audible app, and if this fails, try deleting and reinstalling the app on your device to see if your problem is resolved.

4. There Could be a Problem with Your Device

Try logging into your Audible account on a different device; if this works, you have isolated the problem.


How can I sign into Audible if I forget my username or password?

How can I check which email address I’m signed into the Audible app with?

How can I combine my Audible username with my Amazon account?

How many computers and devices can I use with my Audible account?

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