Hitachi TV Problems: 7 Most-Common Problems (SOLVED)

Are you having problems with your Hitachi TV?

Here are some of the common problems and solutions to problems you may encounter with Hitachi TVs:

1. Hitachi TV is on Demo Mode

This is something that happens with brand new TVs from Hitachi. 

To give you an idea of what happens here, you will see pop-ups on the screen that list the features of the TV. 

If that happens, it means your TV is on demo mode. 

You can turn this off by: 

  • Set the input mode to TV, then press the menu 
  • Go to setup and select auto-setup 
  • Look for E-Pop Demo and turn it off 
  • Exit the Menu and switch to any TV input you want to use 

2. My Hitachi TV Only has a Black Screen

This is an issue that’s common with any TV brand, and not just Hitachi. We have a separate guide to problems with black screen on TVs.

A black screen could mean different things, but you need to check the video sources to understand where the problem is. 

You can try cycling through other video sources (e.g., TV, HDMI, USB) to see if anything changes.  If there’s no image on HDMI, but you’re getting pictures with USB, it’s likely the cable needs replacement. 

If there’s no signal when set to cable or satellite, but you’re getting pictures on other HDMI sources, then the problem is with your provider. 

Here’s a guide to resolve TV problem with “no signal”.

Try Rebooting your TV:

Unplug the TV from the power source and let it rest for a minute. 

Plugin the power and restart the TV. If the screen is still black, the problem is likely with a component linked to a screen.

It’s best to have a qualified repairman take a look to diagnose. 

3. My Hitachi TV Has No Sound

Another common issue like the black screen, a Hitachi TV without any sound can be caused by different things. 

These can be fixed easily, so there’s no need to panic.

Check if TV is Set to Mute:

If the TV is not on mute and an external device is plugged into the TV through the HDMI port, ensure that the device is set to output on the TV. 

Try checking other sources, such as other HDMI ports or the USB port if audio plays. 

You may also want to check if there are any loose connections with your cables and any wireless headphones paired to the TV. You can check for wireless devices under the audio settings. 

Should there be any devices plugged in, unpair them first and check for any sound.

Look into our article which reads about  Are Hitachi TVs Reliable?

Reboot Your TV:

Try using different audio outputs to check whether the problem is with the amplifier or speakers of the TV.

If you have a soundbar or a pair of headphones, try connecting them.  The speakers are at fault if the sound comes out of your headphones or soundbar. 

The amplifier is at fault if no sound comes out of the headphones or external speakers. 

In this case, a repairman should check the TV for servicing. 

4. My Hitachi TV Cannot Play Netflix in 4k Resolution

If you’re thinking of getting the highest plan on Netflix, hold on. 

You see, Netflix has a list of TV models it certified for 4k streaming. 

The platform had set criteria for certification, of which a TV model must meet at least five of these points. 

Unfortunately, Hitachi isn’t one of these brands that Netflix certified. 

So, if your reason for upgrading your Netflix plan is for 4k resolution on your TV, you might be wasting your money. 

If you’re looking for a streaming platform that offers 4k with wider compatibility, try HBO Max, which streams 4k on all Android TVs.  

5. My Hitachi TV Won’t Connect to the Internet

Another common issue that you can find with almost all smart TVs in the market is connectivity, and with it comes many possible reasons for preventing connectivity. 

So how do you check what is preventing your TV from connecting to the Wi-Fi network?

When diagnosing your Internet connectivity, the first thing to do is to check if other devices can stream the same platform while connected to the same network.

If your smartphone cannot stream, the problem is likely with the streaming platform (you can verify by trying another streaming app) or with your Internet connection if you can’t stream other platforms.

However, your smartphone can stream, but your TV cannot check how many devices are connected to your router.

The standard consumer-grade Wi-Fi router has a limit to the number of devices that connect to it.

Try disconnecting any idle device and see if your TV can connect after. If the TV can connect after removing a device, it means that the Wi-Fi network is congested.

If not, restart your router by unplugging it from the power source and turning it on again after a minute.

Should you be unable to connect, check for other devices on the same bandwidth or radiofrequency. 

Devices, such as baby monitors and microwave ovens, use the 2.4 GHz bandwidth, the same as many Wi-Fi devices and routers. 

Chances are, your router would have two Wi-Fi networks, wherein each network occupies a particular bandwidth. 

Look for the network corresponding to the 5 GHz bandwidth, designed for devices with heavier Internet usage.

Try connecting your TV to that network. 

If still unable to connect to the Wi-Fi, check the distance between your router and TV. 

Try keeping the two devices as close as possible. If it’s not possible, try connecting via Ethernet, or use Wi-Fi repeaters to improve the strength of the Wi-Fi signal. 

6. My Hitachi TV Pixelates or Stutters

Pixelation or stuttering on your TV is attributed to weak connections fed to your TV.

This issue is not just with streaming platforms but also happens when the signal is weak on the coaxial connection. 

That is why streaming services automatically adapt to the speed of your Internet connection. 

In the case of satellite or cable TV, you won’t be able to fix this independently, as this would depend on your service provider. 

If you’re using an antenna, you can adjust the placement to improve the signal. 

Note that the weather can also disrupt the signal of free broadcast and satellite channels on an HDTV. These can also contribute to pixelation.

7. My Hitachi TV Turns On and Off at Random

Power issues may hound your TV when you least expect it. 

To fix this, you need to look for where the culprit lies, as there might be different reasons. 

The most basic thing to look at is the remote control. There might be a bad connection on your power switch, which causes it to turn on and off at random. 

Remove the batteries and see if the TV still turns on and off on its own.  If it stops, the remote is defective. You can try having it replaced, or you can buy a replacement remote control.

On the other hand, if the TV still turns on and off at random, try reset to see if it fixes it.

Reset your Hitachi TV:

  • Press the Menu on the remote control and select Installation. 
  • Click First-time Installation and confirm the action. 
  • Your TV will then reset and boot up. Follow the on-screen instructions. 

A reset is the last option you should do when fixing your TV.

It’s a last-ditch effort before you even take it to a repair center.

Should the problem persist with the power, it’s likely that your TV’s power supply is broken and needs to be checked.

General Pros and Cons of Hitachi TVs:

Hitachi TVs Provide Value for Money 

Hitachi TVs don’t cost as much as Samsung or Sony, but the quality you get with these TVs is quite good. 

Picture quality is good, and they even offer 120 Hz refresh rate displays, which is good for those who play video games. 

Hitachi TV Use the Android TV System

The Android TV platform is one of the widest smart TV platforms in the market today.

That means you get access to many of the most popular apps for smart TVs. 

You won’t have a problem finding the right app for you, as Android TV has access to thousands of apps available on the Google Play Store. 


  • They don’t have OLED or QLED.
  • They have yet to be certified for 4k streaming by Netflix 

Final Thoughts

The problems you may encounter with Hitachi TVs are not that different from other TV brands.

For the most part, these issues are easy to resolve with a little troubleshooting. 

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