Asus laptops are good products. However, it seems that Asus has a tendency to cut some corners, especially when it comes to their audio setup.
Bad drivers, viruses, and even headphones can cause microphone problems on Asus laptops.
In this blog, we talk about eight easy ways to solve the problem by installing or updating your drivers or checking your hardware.
Solution 1: Restart Your Computer
You’d be surprised at how often a simple restart can fix problems you might be having with your microphone.
To do this, simply shut down your computer and turn it back on.
Once you have restarted, check the microphone to see if it is working again. To be safe, you can test the audio on programs like Skype or Discord by calling a friend and asking them to let you know if they hear you.
If this does not work for some reason, there are plenty of other options for fixing a broken microphone.
Solution 2: Check The Sound System
If the microphone is not working correctly, you should first check the sound system that your computer is using. Different laptop models have other sound systems.
The best way to find out which version you need to use is to consult your laptop’s manual or go online and search for information on your specific model. You may notice that some laptops require an external microphone while others only take an internal one. Each model has a set of requirements that must be followed in order for it to work correctly.
Once you know the specifics, follow them on your device.
If the laptop requires an external microphone, test it by plugging in an external speaker and playing music through it.
If there are no audio issues, then your sound system’s components are probably at fault rather than any problems with how they were installed during the setup/assembly of your computer (and thus might be fixable).
If there are issues such as static sounds coming from both speakers when playing music through them simultaneously or after turning off one while keeping another on.
Then this could indicate problem areas within either component(s) itself (i.e., if these symptoms occur even after replacing all cables connecting each speaker’s input terminal).
Solution 3: Make Sure The Microphone Is Plugged In
The third step is to make sure that the microphone is correctly plugged in.
Look at all of the ports and check for any obvious signs of damage. If you can see that it’s not plugged in, then simply plug it in.
If you don’t see any problem with the connection—and this step is only relevant if there wasn’t a problem with the port—then try another port.
The microphone should work fine once you find a port that isn’t damaged or doesn’t have a bad connection.
Check all ports that are connected to the microphone, including the audio jack, power port, and USB port. See if you can detect any signs of damage in these ports.
- If you do not see any damage visible at the ports, check for a loose connection between the ports and cables that are connected to them on your computer or device.
- If there doesn’t seem to be anything wrong with your cables or connections, check to make sure that your microphone is actually plugged into your computer or device. Confirm this by visually checking each connection, one by one–even if it seems obvious which cable goes where–and making sure that they are securely plugged in and not loose at all.
- Try plugging the microphone into a different port on your computer or device than you normally do. The microphone might work in one of these other ports but not in the one it is configured to use.
Solution 4: Make Sure The Microphone Is Plugged In All The Way
If your microphone doesn’t work, make sure the cable is plugged in all the way.
If you are using a USB microphone, make sure the USB cable is plugged in all the way.
If your microphone still does not work, try unplugging and re-plugging it.
Solution 5: Check Your Recording Devices Settings
One of the first things to check is your recording devices when you’re having microphone problems.
- Right-click the sound icon in the system tray and select Recording Devices.
- Ensure that your desired mic is enabled, and click Set Default if it isn’t already.
- Then click Properties, go to the Levels tab, and make sure that the mic volume slider is turned up halfway.
- At this point, you can test your mic by clicking Apply, then say a few words into it to see if levels move as they should in the Recording Meter.
- Try turning up your mic’s volume in Windows if they do not.
Be aware that many external microphones have their own volume dials on them.
If everything seems right, but you still have microphone issues, consider taking a look at our other solutions below…
Solution 6: Test On Another Laptop
If you have an external mic, try doing a dry run on another computer to see if it works. You’ll want to test with a different microphone and cable to do this.
For instance, let’s say you’re using your voice-over mic on your laptop to record the intro for your latest video.
First, connect the voice-over mic and USB cable that came with it to another computer.
Once connected, check the audio settings on that computer: does the sound play when you hit “test my microphone?”
If not, try plugging in a different USB cable (but make sure it’s also compatible with your laptop). If that doesn’t work either, try connecting another microphone (like maybe one from a pair of headphones) to the same computer with the voice-over mic’s original cable.
After all this testing, if you find everything is not working normally, then you know there must be something wrong with the laptops setup itself.
Please also read our article about headphones not working on Asus PC.
Solution 7: Check For The Correct Drivers
If you haven’t installed the drivers for your microphone, you will not be able to use it. Similarly, your microphone might malfunction if you have an outdated driver version.
- On your keyboard, press the Windows logo key and R at the same time to open the Run dialog box.
- Type devmgmt.msc into the Run dialog box and click OK.
- Double-click Sound, video, and game controllers in the list of devices in the Device Manager window to expand it. Then right-click your microphone device (your headset or internal microphone) and select Properties from the context menu that pops up.
- Select the Driver tab, then click the Driver Details button to check if there are any missing drivers listed under “System Devices.” If yes, you should download/install those missing drivers first before replacing your audio driver – because doing so will solve this problem for most users (who encounter it).
However, if no, continue with the steps below:
Solution 8: Replacing The Mic Or Cable
Wrapping up our list of microphone solutions is a bit of a bummer because it involves replacing the microphone itself.
But before you go splurging on a new mic and further adding to your Asus collection of cables, consider that the problem might lie in the cable rather than in the mic itself.
If that doesn’t work, you might need to replace your laptop (or whatever device you’re using for audio input).
And if that doesn’t work, then we have no choice but to conclude that there is something fundamentally wrong with you or your ability to operate technology.
There are many reasons that your Asus laptop microphone may not be working, but most of them are easy to fix.
You should first check your sound settings to ensure the microphone is enabled and isn’t muted.
You could also troubleshoot other problems by updating your audio drivers or reinstalling them. If none of these solutions work, you may need to buy a new microphone. It’s often cheaper to buy a new device than to replace a whole laptop.
- CCM: Why My Laptop Inbuilt Microphone Not Working
- Asus: Notebook Troubleshooting – How To Fix The Sound
- Answers Microsoft: Microphone Not Working On My Asus Laptop