In the last couple of years, Spotify has gained massive popularity and become one of the world’s largest streaming services.
With more than 90 million songs and 5 million podcast titles in its catalog and developers constantly working on new features and making changes to the existing ones, Spotify users always have something to look forward to.
However, some users have reported that they are unable to scroll efficiently through the platform.
In this article, we will look at the known scrolling issues and how to resolve them.
The Spotify Scroll Bar is Not Working or is Missing
Many Android users have reported that the scroll bar on Spotify tends to go missing, especially when scrolling through ‘Liked Songs’.
We have found that there are certain steps that can help you get your scroll bar back.
Although the complaints have been more vocal from the Android community, we have added steps for iOS, Windows, and macOS users to have on hand should they find themselves in this pickle.
The first place to start would be to restart the app by force-quitting. At times even the best apps have minor glitches, and force-quitting will help resolve them.
Follow the steps below to force-quit Spotify.
How to Force Quit on Android and iOS devices:
- Go to the running apps screen.
- Android: When Spotify opens on your screen, swipe up from the bottom of the screen in the direction of the ‘x’ that will appear.
- iOS: Double-tap the home button on your device or slowly swipe up if you don’t have a home button. Slide up on Spotify to close the app after scrolling through the open apps.
How to Force Quit on macOS devices:
- To open the force quit application menu, hold down the ‘option+command+escape’ keys.
- Alternatively, click the Apple icon in the upper left corner and select ‘Force Quit’
- Click on Spotify and then ‘Force Quit’ from the Force Quit screen.
How to Force Quit on Windows:
- To access all currently running programs, launch the Windows task manager by pressing the keyboard shortcut ‘Ctrl+Shift+Esc’
- To force the application to close, click Spotify and then ‘end task’
- Check to check whether the problem is fixed by restarting Spotify.
The next thing would be to reboot your device; below are the steps to reboot your device.
How to Reboot an Android Device:
- Hold down the power button and select the ‘Restart’ option when it appears on your screen.
- Alternatively, hold down the power button until the device turns off and the device’s logo appears.
How to Reboot an iOS Device:
- Hold down the volume and side buttons until the power-off slider appears.
- Drag the slider to turn off your device, then wait 30 seconds.
- Press and hold the side button (located on the right side of your iPhone) until the Apple logo appears to turn your smartphone back on.
How to Reboot a macOS Device:
- Hold down the Command and Control keys, as well as the power button (or, depending on the Mac model, the Touch ID / Eject button), until the screen goes blank and the computer starts up again.
How to Reboot a Windows device:
- Click on the ‘Windows’ icon key on the keyboard, or click on the’ Windows’ icon in the bottom left corner of your screen.
- Click on the Power icon, then select ‘Restart’
Spotify is scrolling too Slowly
A large number of users have recently reported that scrolling through their favorite playlists has become a tedious task because of the lagging.
It is speculated that when users scroll through a playlist with over 100 songs, the app starts glitching as they scroll past the 200 mark.
Although the cause is unclear, we have some tips to help you get your app in working order.
With Spotify allowing users to sign into a maximum of 5 devices, it is possible that being signed on simultaneously can contribute to the lag.
Start by logging out of your Spotify account from all devices using the steps below:
- Open a browser and navigate to www.spotify.com.
- The Profile icon will be in your screen’s upper right corner.
- Choose ‘Account’ from the drop-down menu after clicking it.
- Scroll to ‘Sign out Everywhere’ and confirm by clicking on it.
Another suspected cause is corrupted files in the cache and an overloaded cache.
The cache contains all data relevant to now playing music and previously played tracks.
It consumes a considerable amount of a device’s storage space, which causes the app to be sluggish and, occasionally, causes the app to crash.
Below, are the steps to clearing Spotify’s cache:
How To Clear Cache on iOS devices:
- Start by opening the Spotify app.
- Select the ‘Settings’ icon.
- Tap on ‘Storage’
- Select ‘Delete Cache’
How To Clear Cache on Android devices:
- Open the settings of the phone.
- Tap ‘Apps’ and select ‘All Applications’
- Choose ‘Spotify’
- Choose ‘Storage’, followed by ‘Clear Cache’
Also, note that clearing the cache will not adversely affect your listening experience; instead, it will improve it.
If you still don’t have any luck, you may need to run a clean install of Spotify.
A proven way to fix a lag is by performing a clean reinstall; this will wipe any ‘bad’ file or bug.
Here are the steps to running a clean install of the Spotify app on iOS and Android devices:
How to Run a Clean Reinstall of Spotify on iOS Devices:
- Go to Settings > General > iPhone Storage and open it.
- Choose Spotify.
- Confirm by tapping the ‘Offload App’ button. The app will be deleted as a result, but the document data will remain.
- Choose ‘Delete App’ and make your selection. The remaining document data will be removed after this.
- Turn off your device and hold off for a while.
- Restart your device and install Spotify again.