Spotify Bluetooth Problems? 3 Known Issues (Solved)

Bluetooth is a wireless technology that facilitates the connection between a host of different devices to each other and allows them to work together.

You can play Spotify on Bluetooth-enabled devices like speakers, and headphones as well as your car. This allows you to listen to your favorite Spotify tracks how and when you want to.

Unfortunately, the technology isn’t always as seamless as it should be

This article examines some of the common Spotify Bluetooth problems and offers some troubleshooting tips and tricks.

1. Spotify Bluetooth Connection Problems

Some users have reported that the connection between Bluetooth and Spotify is sometimes unstable. They have also experienced the devices frequently connecting and then disconnecting.

Some users have even complained about their device not recognizing the Bluetooth device at all.

Here are a few troubleshooting tips:

• Makes sure that the devices are in range, preferably within 1 meter (3ft) apart.
• Certain devices only allow one connection at a time. Disconnect the devices that are not in use.
• Access ‘settings’ on the device with your Spotify app, and see that Bluetooth media sharing is enabled.
• Check that both devices have enough power.

If that doesn’t work, you can re-sync your devices:

1. Check the Bluetooth settings on your device and erase the information of the pairing device.
2. Tip: This setting may be named ‘Forget’ or ‘Unpair’
3. On both devices, toggle ‘Bluetooth off,’ then toggle it on again.
4. Reconnect. See your device’s user manual for detailed steps.

2. Poor Spotify Sound Quality When Using Bluetooth

There have been many users who have complained about poor audio quality when listening to Spotify through Bluetooth.

If you have experienced this frustrating problem, there are a few things that you can try to fix it.

Here are a few quick fixes:

Fix 1: Ensure you are running the latest version of Spotify

Here’s how to update Spotify on iOS:

Turn on automatic updates

1. Access ‘Settings’
2. Select ‘iTunes’ then ‘App Store’
3. Turn ‘App Updates on’

Manual Update

1. Log on to the App Store.
2. Select your Apple ID picture found in the top right corner.
3. Navigate to ‘Spotify’, and hit ‘Update.’

If you do not find ‘Spotify’ listed here, your app already has the latest upgrade.

Here’s how to update Spotify on Android:

Turn on automatic updates

1. Log onto the Google Play Store.
2. Search for ‘Spotify’
3. Select the three dots icon found in the top right.
4. See Auto-update. If you don’t find an option to update, your app is already on the latest update.

Manual Update

1. Open the Google Play Store.
2. Search for ‘Spotify’
3. Hit ‘Update’, if that option is available.

Here’s how to update Spotify Desktop:

When there is a new version available, a blue dot is visible, and it can be seen next to the menu button.  It is a ‘Chevron down icon’ which appears in the top-right corner.

1. Select the ‘Updates available’ icon, which appears in the top-right.
2. Choose ‘Update Available’
3. Then, ‘Restart Now’

You can also get the latest version of Spotify by deleting and reinstalling the app.

Fix 2: Clear Cache

The cache is stored data. Deleting unused cache files is a great way to clear space temporarily, and it is a useful troubleshooting tip.

You can clear the cache by accessing your browser history and then selecting ‘Clear Browser History’.

Fix 3: Conduct a Clean Reinstall

Android – 6.0 or later

• Access ‘Settings’ followed by ‘Apps’
• Navigate to ‘Spotify’ in your list and select it.
• Hit ‘Storage’
• Choose ‘Clear Storage’
• Thereafter return and hit ‘Uninstall’
• Access ‘My Files’ and go to ‘Internal Storage’ then ‘Android’  and data.
• Locate a folder named com.spotify.music, delete it.
• Then restart your device.
• Access ‘Google Play Store’ and reinstall.

iPhone

• Access ‘Spotify’. Go to the app’s settings, hit ‘Storage’ then ‘Delete Cache’
• Launch your device’s Settings, followed by ‘General’
• Hit ‘iPhone Storage’
• Choose ‘Spotify’ from the app list.
• Select ‘Offload the app’ then ‘confirm’. The app will be deleted, but the documents data will remain.
• Hit ‘Delete App’ then ‘confirm’. This will delete any remaining documents and data.
• After the app is deleted, long hold the Side/Top button together with the volume button until the power off slider pops up.
• Drag the slider to switch your device off fully.
• After your device switches off, wait for a minute or two.
• Long hold the Top (or Side) button once more until the display comes on.
• Turn your device on and reinstall Spotify.

iPad

The clean reinstall process on an iPad device is almost the same as those for iPhone devices.

Mac

• Exit ‘Spotify’
• Access ‘Finder’ followed by ‘Go’ (found on the menu bar on the top portion of the screen).
• Choose ‘Library’ from the drop-down menu (Press the ‘Alt key’ if Library doesn’t appear).
• Select ‘Caches’ and delete both the com.spotify.Client and com.spotify.client.helper folders.
• Select the back arrow.
• Launch ‘Application Support’ and delete the ‘Spotify’ folder.
• Click ‘Command’+’Shift’+’G’ from the desktop to call up the ‘Go to Folder’ window.
• Select ‘Library’ to access the Library folder.
• Type ‘Spotify’ in the search bar, and ‘Search: Library’, then delete all files shown.

Switch off your computer.

Wait a few minutes and press the ‘Power button’ again to reboot your device.

Download and reinstall Spotify.

Windows 10

• Launch ‘Spotify’ and select ‘File’ from the menu bar then ‘Exit’
• Select the ‘Start’ button.
• Choose ‘Settings’
• Launch ‘System’
• Choose ‘Apps & features’, then choose ‘Spotify’
• Select ‘Uninstall’. Then ‘Uninstall again’ in the pop-up.
• Type %AppData% on the Start search bar then ‘Enter’. This will launch ‘AppData\Roaming’.
• In the new window that appears, ensure there’s no Spotify folder. If it appears, delete it.
• Also, see that there is no Spotify folder left in AppData\Local (or C:\Users\*USERNAME*\AppData\Local\Spotify\Storage) 
• Moreover, you can search to locate any remaining Spotify folders. If any pop up, delete them.
• Turn off your device, wait a few minutes, and switch it back on.
• Download and reinstall Spotify.

3. Spotify Bluetooth Volume Too Low

Another common issue that Spotify users have struggled with is the volume when playing music through Bluetooth. Sometimes it is too low, which can negatively affect your listening experience.

If you are a Premium subscriber, you are given more features to adjust your listening preferences; you can maneuver between – loud, normal (default), and quiet.

1. You can find this feature by opening the Spotify app and selecting the ‘Library’ icon followed by the settings gear on the top right corner.
2. Under ‘Settings’, there is an ‘Audio Quality’ heading. You will find the ‘Equalizer’ function, which you can adjust to your liking. This could help improve the volume over the Bluetooth device.

Another option is to look at the ‘Normalize Volume’ option in ‘Settings’ under the heading ‘Playback’.

‘Normalize Volume’ fixes the volume of all songs so that they play at the same level, and this might not be working for the song that you are playing.

1. You can toggle it on and off in accordance with your preference.
2. Makes sure that you also increase the volume level on each device, particularly the Bluetooth device.
3. Depending on your how loud you want to go, you can enhance the sound by buying hardware like speakers, amps, etc.

General Pros and Cons for Listening to Spotify Through Bluetooth

Pros

Listening to Spotify on Bluetooth allows you to hear tracks through speakers, headphones, and in some cases, your car.

This is highly beneficial for users who want to customize when, where, and how they listen to music

Here’s how to operate Spotify on Bluetooth:

1. Enable Bluetooth on both devices.
2. Pair the devices under their respective Bluetooth settings.
3. Launch Spotify and play your favorite track.

The sound will now play from your selected device.

Cons

• Some people have experienced problems trying to connect to Bluetooth.
• There have been reports of sound quality issues when playing Spotify over Bluetooth.
• The volume might be too low when listening to Spotify through Bluetooth.

Final Thoughts

The option to use Spotify over Bluetooth opens a host of features to personalize your listening pleasure.

If you are struggling to use the feature to its fullest capabilities or at all, follow the above troubleshooting tips and tricks.

Sources

Bluetooth help for Spotify 
Updating Spotify