Why Does Audible Stop or Cut Out? (Explained & Fixed)

There are times when the audible app will stop or cut out. This can be very frustrating for users.

This blog post will explore why this may happen and offer some solutions.

What You Need To Know About Audible Cutting Out Or Stopping:

Audible has been known to cut out on both Android and iOs devices. This can be caused by a glitch within the app, the device or app needs updating, interference from another app, the device entering ‘sleep mode,’ screen locking, loss of internet connection, or power management misuse.

What Can Cause Audible To Stop Playing On Android?

If you’ve got the Audible app on your Android device, but playback cuts out for some unknown reason, you’ll likely feel frustrated.

Luckily, you’re not alone, and there are some common reasons for experiencing this problem.

1. Playback Has Stopped Because You Are No Longer Connected To The Internet

If you’re in the middle of streaming a fantastic novel on your Android phone but lose connection to the internet, whether WiFi or cellular, the book will cut out.

You can download your titles for offline play to avoid this from occurring or move to a place in which you can regain connection to the internet.

2. The Music Widget Needs To Be Disabled

Android’s music widget can create audio playback problems for Audible, and you should disable it to ensure it doesn’t interfere with your latest audiobook.

To do so, follow these steps:

  1. Access the ‘Settings’ menu from your Android device.
  2. Tap the ‘Lock Screen’ option followed by ‘FaceWidgets.’
  3. Toggle the setting for Music to ‘Off.’

3. Your Background Activity Needs To Be Enabled

Android users should ensure that Audible is allowed to work in the background; if not, Audible may struggle to play that audiobook you want to listen to.

It’s simple to access this setting; use the guide below:

  1. Access the ‘Settings’ menu from your Android device.
  2. Open ‘Apps’ and then select the Audible app.
  3. Next, tap Battery and ensure that ‘Allow background activity’ is toggled to the ‘On’ position.

4. Your Android Battery Setting Needs To Be Changed

Users of Android devices have discovered that the ‘Battery Optimization’ mode can interfere with the Audible app’s ability to function properly.

If you think you need to change your battery settings to avoid playback issues, then follow these steps:

  1. Disable Battery Optimization by first accessing ‘Settings.’
  2. Next, tap ‘Apps’ and give the three dots in the corner a tap, too.
  3. Now you have the option to open ‘Special access.’
  4. From here, you need to tap ‘Optimize battery usage.’
  5. ‘Select All from the drop-down menu and ensure battery optimization is switched off for the Audible app.

5. Audible Is Going To Sleep On Your Android Device

It’s essential to prevent apps from entering sleep mode to ensure that Audible doesn’t cut out when your phone locks.

  1. Access’ Settings’.
  2. Tap’ Device care’ followed by ‘Battery.’
  3. Next, open ‘App Power Management.’
  4. Ensure ‘Put unused apps to sleep’ is disabled.

What Can Cause Audible To Stop Playing On iPhones?

There are common reasons that cause Audible to cut out on iPhones that have been already noted in the Android section, such as:

  • Loss of internet connection.
  • Another app is interfering with playback.
  • The app needs to force quit.

However, there are particular reasons specific to iPhone users that are covered below:

Allowing Media Library Access Will Stop Audible Cutting Out

Sometimes when Audible cuts out, it may be because Media Library Access has been disabled.

To enable this setting, follow these steps:

  1. Open Audible on your iPhone and navigate to your profile.
  2. Next, tap the settings icon in the top right of your screen.
  3. Tap on ‘Data & Storage’ under ‘App Settings.’
  4. Scroll down this menu until you see ‘Enable Media Library Access.’
  5. Toggle the setting to the ON position.
  6. When a prompt appears, confirm the selection by tapping ‘OK.’

Now that your Media Library Access has been enabled, you will need to restart your iPhone for the settings to full effect.

Adjusting The Restriction Settings Can Prevent Audible From Stopping

Turning off your restriction settings on your iPhone can help resolve any playback issues you may be having with Audible.

Follow these steps:

  1. Open up settings on your iPhone.
  2. Scroll down and select ‘Screen Time.’
  3. Tap on ‘Content Privacy & Security.’
  4. Ensure it is toggled OFF.
  5. Next, you must turn off your phone for a couple of minutes and start it up again.

Adjusting Background App Refresh To Ensure Audible Doesn’t Cut Out

Toggling the Background App Refresh settings can sometimes help with the issue of Audible cutting out or pausing.

To do so, follow these instructions:

  1. Open your iPhone’s ‘Settings’ and navigate to ‘General.’
  2. Scroll down and tap ‘Background App Refresh.’
  3. On the next screen, change the settings to ‘WiFi & Cellular.’
  4. Press back, and make sure that ‘Background App Refresh’ is toggled ON.
  5. Finally, check that the toggle next to Audible is also enabled. 

Why Does Audible Stop When Phone Sleeps Or The Screen Locks?

Many users have found that Audible sometimes stops playing when a phone goes to sleep or if the screen locks.

The reason why this happens is that certain settings need to be adjusted on your device, such as:

  • Ensuring’ Background Activity’ is enabled (Android)
  • Configuring ‘App Power Management’ settings (Android)
  • Adjusting ‘Screentime Restriction’ settings (iPhone)
  • Adjusting ‘Background App Refresh’ (iPhone)

Many of the default settings on Android and iPhone can interrupt playback when your phone locks; however, using the step-by-step guides found earlier in this article will ensure that your phone will play ball – and Audible audiobooks without interruptions.

You could also disable your phone’s screen lock or sleep mode if you wish to. 

Here’s more on how Audible stops when screen locks.

Why Does Audible Stop Playing When I Open Facebook?

Audible will stop playing when you open Facebook because Facebook can play sounds of its own, and you cannot have two audio signals playing at once from your device.

Therefore, when you open any app that has audio capabilities, the chances are that the audio from the most recent app you opened will have dominance.

In this case, if you open Facebook while Audible is open, Audible will cease playback.

However, you can resolve this by ensuring that no other apps are running and that Facebook is closed. You can also ensure that ‘video auto-play’ is disabled in the Facebook app.

Here’s How To Prevent Facebook From Stopping Your Audible Playback:

  1. Open the Facebook app.
  2. Open ‘Settings’.
  3. Find ‘Preferences’ and then select ‘Media.’
  4. Toggle off ‘Autoplay Videos.’

Can You Stop Audible From Being Interrupted By Sound From Other Apps?

If you’re deep into the story of an audiobook from Audible, then the last thing you need is an interruption.

If that interruption comes from your listening device, that’s even worse. Other apps can interfere with Audible’s playback when trying to alert you or send a notification.

Thankfully, here are some tips and tricks to prevent this issue from hampering your listening experience.

  • Access your settings on your Android device and set notifications to vibrate.
  • Download the ‘Don’t Pause’ app for Android, enabling you to set app notifications how you like and ensure that they don’t pause your Audible playback.
  • Disable notification sounds on your iOS device by manually setting your phone to mute or swiping up on your screen to turn on the ‘Do Not Disturb’ feature.
  • You can manage how ‘Do Not Disturb’ functions on your iPhone by navigating to ‘Settings’ and then ‘Do Not Disturb.’

Does Audible Have Glitches That Cuts Out The Sound?

The Audible app is well loved by its users and allows for uninterrupted enjoyment of an enormous collection of audiobooks. However, all good apps occasionally go wrong, and Audible is unfortunately not immune.

The good news is that there are some simple solutions that you can take if you find your Audible app is glitching or cutting out.

We have another article about why Audible may skip during playback.

Restart Your Device

It’s a tried and tested method. By restarting your device, you can solve minor glitches that occur within the Audible app.

It’s a quick solution that often does the trick.

Update Your Device

If your phone is not running the latest version of either iOS or Android, you should expect that your apps won’t perform as they should.

Updating your device’s operating system will reduce the chance your Audible app will glitch.

Update The Audible App

Companies such as Audible release updates and patches for their apps to ensure that any errors or glitches become a thing of the past. Keeping up-to-date with any Audible app updates will ensure that your Audible app is in good working order.

On iOS, you should access the app store to check for updates. For Android users, you’ll need to go to ‘My apps and games.’

Can You Set Audible To Automatically Stop Playing After A While?

The Audible app needed a way of shutting itself off after a certain duration to ensure that the listener is not disturbed later or misses out on a plotline while dreaming. This is why the Audible app is armed with a timer to make sure its users have control of when Audible will stop playing.

To use this sleep function, follow these steps:

  1. With the Audible ‘Player Screen’ open, find and tap the ‘Sleep Timer.’
    • This icon is represented by a small timer with the word ‘Sleep’ underneath.
  2. Choose the amount of time you wish to listen for.
    • The timer can be set to any of the default times, the end of the chapter, and even a custom time of your choosing.
  3. Now that the timer is set, you can relax, knowing that your audiobook will only shut down when the timer runs out.

Sources:

12 Ways To Fix: Audible Stops Playing On iPhone/Android (2022)

Why Does Audible Pause Or Stop When My Phone Locks?

How Do I Set The Sleep Timer In The Audible App?

Silence Smartphone Notifications From Interrupting Your Music 

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