If you’re an audiobook lover then the chances are that you’re already using Audible to find and listen to the best audiobooks around.
Audible is a fantastic service that has many happy listeners, however, sometimes Audible runs into problems, such as glitching and strangely skipping when it’s not meant to. In this article, we take a look at why you may experience these issues, and better yet, how to solve them.
Here’s Why Audible is Skipping And Glitching
Audible will glitch if you’re on a weak Internet connection or your Wi-Fi is cutting out. It could also be that the download didn’t complete or was corrupted. You can often fix this by deleting the audiobook and re-downloading it. Otherwise, you should delete and reinstall the Audible app.
Audible is Skipping or Glitching Because of a Corrupted Download
When you go to listen to a recently downloaded audiobook on Audible, but the track keeps skipping over or pausing, there may be a problem with the download itself. Audible is supposed to remember where you left off.
Audiobook files can become corrupted if the internet connection is lost during the download process, or if the download was not fully completed in some way.
If you are suspicious of a corrupted file, you simply have to delete it and then re-download the audiobook again.
Read below to find out how to remove an audiobook from your library and re-download it on iOS and Android devices. Also, check our article on troubleshooting Audible when it’s too slow.
Delete & Re-download an Audible Audiobook for Android
- Open up Audible on your Android device.
- Navigate to your Library.
- Scroll and locate the audiobook that you are having problems with.
- Tap the 3 dots (…) next to the file.
- Tap ‘Remove From Device’.
The corrupted audiobook download will now have been deleted from your Android device. It will, however, still be available in the ‘All’ section in your Library to re-download.
When you go to re-download, ensure you have a stable internet connection to prevent any reoccurring issues with problematic files.
Delete & Re-download an Audible Audiobook on iOS
- Open the Audible for iOS app.
- In your Library, locate the file you wish to delete.
- Swipe left across the title of the audiobook.
- Tap the red box that appears saying ‘Remove from Device’.
Alternatively, you can tap ‘Select’, then choose the titles you want to delete from your iOS device and then tap ‘Remove from Device’.
Doing this will not remove your purchase from your library, so to re-download the audiobook simply locate it in your library and tap ‘Download’.
Audible Glitching on Android because of an Overloaded Cache
A common reason that Audible users experience glitches in playback on an Android device is that the cache needs to be cleared.
To clear the cache, simply follow these steps:
- Open the ‘Settings’ menu on your Android device.
- Navigate to the App Manager or Applications Menu.
- Scroll down until you see Audible.
- Tap on the Audible icon to open up app information.
- From here simply tap ‘Clear Cache’.
- Next, you will want to force close the app, so tap ‘Force Stop’.
To see if the changes have come into effect you must first restart your android device. Turn it off, then wait a few moments before you turn it back on again.
Minor iOS app glitches can be resolved by Resetting the Sign In
One of the most common solutions that Audible suggests for iOS devices when users are experiencing glitches and freezing in the app is to sign out of your Audible account before signing back in again.
Due to the fact that this issue has been identified multiple times, there is now actually a hidden option for iOS users that resets the sign-in.
This is very easily done and hopefully will resolve any problems you are having. All you need to do is follow these steps:
- Open Audible on your iOS device.
- Navigate to ‘Profile’.
- Tap on ‘Settings’ in the top right-hand corner.
- Scroll all the way down to the bottom until you see the small text.
- It will say something like ‘Audible 3.78.1(876)’ followed by your name and email.
- Do NOT just press ‘Sign Out’ here.
- Instead, press and long hold onto this paragraph for 5-10 seconds, and a prompt will appear saying ‘Reset Sign In’.
Doing so helps troubleshoot the app, and furthermore, should fix any minor issues that you have been experiencing.
System Error on your Device causing Audible to Glitch Out
Sometimes the issue an Audible member is having with the playback of audiobook files is down to their chosen device and has nothing to do with the Audible app itself.
If you have become exasperated because you cannot seem to resolve the issue, try switching to another device and see if the problem persists.
Then, if you discover Audible works seamlessly on the alternate device you can be safe in the knowledge that it is a problem with the first device, not your Audible account or app.
You may need to make sure your device’s operating system is up to date, as an out-of-date version of iOS can prevent your Audible app from behaving as it is meant to.
Here’s How to Update your iOS:
- Begin by ensuring your iOS device is plugged in and charging and also connected to WiFi.
- Next, open ‘Settings’ and tap ‘General’.
- Scroll down and select ‘Software Update’.
- Here you will either see ‘iOS is up to date’ meaning you do not need to update your iOS, or you will see a more recent iOS version.
- If you see a new version is available, tap ‘Download and Install’.
Your iOS device will begin updating which can take a while. Once it is completed your device will restart, and hopefully, any problems you were having with the Audible app will now be resolved.
Glitches & Skipping Can be Prevented by Force Closing the Audible App
Minor errors can plague an app such as Audible and can lead to issues that can hamper a user’s enjoyment.
Audible themselves listed some of the playback problems that can be encountered if their app does not run the way it should, such as:
- The playback of an audiobook freezing
- Gaps in the audio content
- Reduced sound quality
- Intrusive skips in playback
- Unwelcome background noise
However, it’s worth remembering that a simple trick can sometimes resolve glitches such as these, and the best thing about it is that it takes no time at all.
Force quitting Audible is a quick and effective way at shutting down an app and, more often than not, it will resolve minor errors that are preventing the app to perform as it should.
How to Force Quit Audible on iPhone
Force quitting Audible on your iPhone is easy if you know how, just follow these steps:
- Double tap the ‘Home’ button on your device.
- Find Audible in the open apps.
- Swipe up on Audible to force quit the app.
If your iPhone model doesn’t have a ‘Home’ button then you’ll need to use the ‘App Switcher’.
- From the lower half of your screen, simply swipe up and then hold.
- Release your hold once the ‘App Switcher’ becomes available.
- Find Audible by swiping along through the open apps.
- Swipe up to force quit the Audible app.
How to Force Quit Audible on Andriod Devices
If you need to force quit the Audible app and you’re using an Android device, then simply follow these steps:
- Navigate to ‘Settings’.
- Choose to open either ‘Apps’ or ‘Apps & Notifications’ depending on your phone’s available options.
- Ensure you choose ‘See all apps’ to find the Audible app that is running.
- Give the Audible app a tap and then select the ‘Force Stop’ command.
- The Audible app will be forced to quit once you confirm with ‘OK’.
Your Audible App is Glitching Because it’s Due for an Update
Updates are essential to ensure your apps run the way they are meant to. Updates are loaded with features from the developers that should improve your experience whilst using the app.
Moreover, if there are known issues that have been plaguing users, such as glitches, then these updates should fix them.
You can easily update the Audible app on either Android or iOS and, if you find that your Audible app is due for an update, then this could explain why you’ve been experiencing problems.
Once you’ve updated the app you should check if the problem persists, but the chances are that the developers have already given you the solution.
How to Update Audible on iPhone
Updating your Audible app on your iOS device couldn’t be simpler, just follow these steps:
- Find the App Store and tap to open.
- Next, give the profile icon a tap (you’ll find it in the top right corner).
- If you scroll down you’ll find all the apps that require an update.
- Find the Audible app and choose ‘Update’.
How to Update Audible on Android
If you have an Android device and want to update the Audible app, just take these steps:
- Launch the Play Store from your Android device.
- Tap ‘Menu’ followed by ‘My Apps’.
- Find Audible and tap on ‘Update’.
If you find that your Audible app is fully up-to-date then you will not have the option to update the app and it should be running normally.
However, if you still are experiencing issues then it’s worth trying some of the other solutions found in this article.
Audible is Glitching on your Windows Computer Because the App Needs to be Reset
Audible’s Windows app allows users to download their Audible books to their computer and access their library to listen to their collection of purchased content.
Unfortunately, the app can sometimes fall short and users may experience glitches that cause the program to crash.
Thankfully, it’s been discovered that a quick reset can usually prevent this glitch from continuing.
To reset the Audible app on your Windows machine, just follow these steps:
- Click ‘Settings’ from the windows ‘Start Menu’.
- Open ‘Apps’ and choose ‘Apps & Features’
- Select the Audible app and click to open the advanced options.
- Now choose the option to ‘Reset’.
- Give your PC a restart and open Audible once more. You should find that it’s in working order.
Audible is Glitching Because it’s a Bad Download
The Audible app is well renowned for being one of, if not the best, ways to get stuck in with a great audiobook. It’s simple to use and most of the time will work like a charm.
However, if you’ve found that the Audible app has been playing up instead of playing your novel, then it could be because the download of the app you have is corrupted or incomplete.
- If you experience continual glitches with your copy of the Audible app it may be worth deleting it from your device.
- Once you delete the Audible app you can re-download it from either the App Store (iOS) or the Play Store (Android).
- A newly downloaded copy of the Audible app gives you a fresh start and will be the latest version, meaning that you should have a glitch-free experience.