Hisense is known for its high-quality budget offerings. But as a budget brand, some may wonder if the low price means the TVs have issues.
So what are the most common problems of Hisense TVs?
1. Hisense TV does not turn on
You might encounter times that your Hisense TV suddenly won’t turn on.
Start with these checks:
#1
The first thing you need to check is the remote control batteries.
#2
Then try turning on the TV using the switch behind the TV.
#3
If it still does not work, try plugging the TV into a different power outlet.
#4
If that does not work, try doing a reboot by unplugging the TV from the power source and plugging it back in after a minute. This process will allow the TV to reboot, like a computer.
If it still does not work, you can try the following:
#1
Take out the batteries of the remote control
#2
Press and hold the power button for 15 seconds
#3
Return the batteries of the remote control
#4
Turn on the TV using the remote control.
This should fix this issue.
But, if the problem happens again, your Hisense TV probably needs a factory reset.
A factory reset will return your TV to the settings it had straight out of the box.
If you manage to turn the TV om – and just lack image – you can do a factory reset by following these steps:
- Open the Settings Menu on your Hisense TV
- Look for System and open Advanced System Settings
- Click on Factory Reset
- You will be prompted to confirm this action.
Note that you need to reinstall and sign to all your apps once the reset is finished, so before doing the factory reset, it would be a good idea to note which apps you have so you can easily find them after the reset.
2. Hisense TV screen flickers
Some users have noted flickering when using Hisense TVs.
Check first our article on how to avoid TV flickering.
Although it doesn’t happen with every single use, its random appearances can be a nuisance.
Should you encounter flickering on your Hisense TV, the first thing you can do is reboot the TV by turning on the TV after a minute of being unplugged.
Flickering may also happen because of unsecured or damaged cables connected to the TV. Should that be the case, replace any defective cable you may find.
Another cause of flickering is interference from other appliances. These include devices such as mobile phones and other electric tools. Consider moving these devices away from the TV to check if the flickering disappears.
You may also try plugging the TV into another power outlet to prevent interference.
You should also try turning off the Energy Saving feature of your Hisense TV.
To do this,
1) open the Settings and access the Picture settings.
2) The picture will be set to Energy Saving.
3) Click on it, and you will see seven options. You can select and see which setting will remove the flickering on the screen.
4) If you want to retain Energy Saving mode, consider doing a reboot of your Hisense TV.
However, if the flickering persists despite all the troubleshooting, it is most likely that your TV has a component that malfunctioned. It’s best to take it to an authorized repair center.
3. Hisense TV Brightness is too high or low
You may feel that your Hisense TV may be too bright or dark straight out of the box.
You can easily resolve this by adjusting the brightness settings.
You can adjust the brightness settings by pressing the Settings button on the remote control.
Then, press the right direction button to pull out the full menu and select Picture Mode. Picture Mode lets you tweak individual parameters or choose a preset to match a lighting condition.
Should your TV have presets for brightness and color, consider using them. These preset usually have parameters that are tweaked to match different conditions.
Otherwise, you can use Picture to adjust different parameters, many of which improve the picture quality.
The result helps you bring out the best of your TV.
To help you get started, you should set the following parameters:
- Picture Mode: Theatre Night
- Backlight: 52
- Brightness: 51
- Color: 49
- Color Space: Auto
- Contrast: 47
- Color Temperature: Low
- Gamma: 2
- HDMI 2.0 format: Enhanced
- HDMI Dynamic Range: Auto (This parameter is not adjustable)
- Local Dimming: High
- Sharpness: 0
- Tint: 0
Any parameter not listed above should be set to Off or Zero.
When it comes to RGB color sub controls, leave them as it is.
Should the color and brightness still look off, it’s time to use Factory Reset to get back to the original settings.
4. The LED indicator on my Hisense TV is blinking
If the LED indicator is blinking, it is usually a sign of hardware error.
Before you take it to a service center, try rebooting your TV. If the blinking disappears, then you’re good.
Otherwise, you need to observe how many times the LED blinks.
- If it blinks six times, this issue is rooted on the backlight or mainboard, inverter board, or power board.
- If the TV blinks four times, the issue is most likely with the main logic board or inverter board wires.
- In any case, you need to have your TV checked by a service center.
5. Black TV Screen on a Hisense TV
A black screen is a common problem for smart TVs and should not deter you from buying a TV, whether Hisense or any other brand.
This problem is often accompanied by sound from the content you’re trying to watch on the TV, so your sound is working, but you lack video.
- The first thing you should do is turn off the TV and unplug from the power source.
- Then press and hold the power button for 20 seconds.
- After 20 seconds, keep the TV unplugged for two minutes, then you can plug it in again.
- Then try turning on the TV again.
If the TV screen is still black, you are likely having a display problem, wherein the mainboard, power board, or LEDs have been damaged. Should that be the case, it’s time to take the TV to a repair center.
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