Owlet baby monitors offer a luxury line baby monitor that has modern features and a tailor-made app that allows your phone to be utilized as a baby monitoring device.
Most baby monitors are pretty simple devices that allow you to watch over your child as he or she sleeps. But the owlet is different. It’s the first in-home connected health monitor for babies and children. It’s accurate, simple, and easy to use, but it doesn’t come without some problems.
Here are 9 major issues parents are complaining about with the Owlet baby monitors and how to solve them.
Problems With The Background Audio Feature On Your Owlet Baby Monitor
The background audio feature Owlet baby monitors employ allows parents to use other apps and even lock their phone whilst still producing the audio from their baby’s room.
This ability to be able to simultaneously hear the child whilst using other apps or having the phone locked to save battery is a revolutionary idea, but if you’ve been having some difficulties you may not be impressed.
To ensure your background audio feature is enabled and performing its function, just follow these easy steps:
- Open your Owlet baby monitor app on your mobile phone.
- From the ‘Home‘ tab you need to click the up arrow.
- The arrow will be found next to the connected Cam.
- A dropdown menu will open and display a range of options.
- Find the arrow that sits beside ‘Cam Audio‘ and click it.
- You will now have the option of either ‘on’ or ‘off’.
- Toggle the setting to ‘on‘ for the ability to hear the audio from your camera whilst the app is open.
- You can also toggle the option for ‘background‘ which will allow you to hear your camera’s audio even when the app is closed.
Remember, you must have the latest version of the Owlet app on either iPhone or Android in order for this feature to function correctly.
My Owlet Baby Monitor Is Not Sending Notifications
The sound and motion notifications add another unique feature to the Owlet baby monitor’s repertoire of clever tricks.
- Sound and motion notifications activate when either there is sound or movement detected in your baby’s room.
- The notifications are sent to your phone via the Owlet app.
- The sensitivity of what triggers these notifications can be adjusted.
- The frequency in which you receive notifications can also be adjusted so that if your baby cries for a certain duration, the notification will only be triggered once that time has been exceeded.
- However, if you are having difficulties enabling these features or adjusting them to preferences that work for you then you should use the following guides.
How To Configure and Enable Sound And Motion Notifications On Owlet Baby Monitors
- To enable the sound and motion notifications, open your Owlet app on your mobile device.
- Select the Account tab.
- Choose ‘Cam‘ in the ‘My Owlet Devices‘ list and scroll to the ‘Owlet Cam Settings‘.
- From here you can adjust a range of options.
Sound Notification Options
- You can toggle ON/OFF for your detection notifications.
- When toggled to OFF all mobile devices that are attached with the Owlet account will cease to receive notifications in regards to noise detection.
- The high sensitivity option, once selected, will result in notifications being received due to even the most minute noises.
- If you choose to activate the low sensitivity option then you will only receive a notification once substantial noise occurs.
- You can also find the option to change the time between notifications and set a minimum time before the next notification will be sent.
Motion Notification Options
- You can toggle ON/OFF for your motion detection notifications.
- When toggled to OFF, all mobile devices that are attached with the Owlet account will cease to receive notifications in regards to motion detection.
- The high sensitivity option, once selected, will cause notifications being received due to even the tiniest of movement.
- If you choose to activate the low sensitivity option then you will only receive notification once considerable movements occur.
- You can also find the option to change the time between notifications and set a minimum time before the next notification will be sent.
If you are not receiving notifications, then ensure it set the relevant settings to ‘ON’ and try increasing the sensitivity of the detection system for the relevant notification problem.
Remember, for iPhones and other iOS devices you must have notification enabled on the device’s settings.
To do this simply navigate first to:
- Settings.
- OwletCare App.
- Notifications.
- Set to ‘ON‘.
My Owlet Baby Monitor’s Camera Keeps Displaying An Error Code
If you’re receiving error codes on your Owlet baby monitor’s camera, it could be for a variety of reasons.
Here you can look at some of the common error codes and what to do to resolve them.
Error Code OC01 Accompanied With Red And Blue Flashing Lights
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- This indicates that the WiFi password or the SSID is incorrect.
- Try inputting the correct passwords.
- Or, your mobile device is no longer on 2.4Ghz.
- Devices on 5Ghz are not supported.
Remember that passwords are case-sensitive and that there may be special characters that need to be used.
Error Code OC01 Accompanied With Solid Blue Light
- This indicates that the LAN search has failed.
- Your camera cannot access the app via your router.
- Remember not to close the Owlet app whilst in setup.
- Ensure your network settings are not stopping devices from linking with each other.
- Guest networks will usually block communication between devices.
Error OC15
- This error can be resolved by ensuring the power cables are connected securely at both ends.
- You may also need to conduct a ‘hard reset‘. Information on this can be found later in this article.
My Owlet Baby Monitor’s Camera Is Not Turning On
The camera for an Owlet baby monitor helps parents monitor their child, even when they’re not in the same room.
If your camera won’t turn on then it can seem like a big problem.
A camera that won’t power up is a camera that cannot keep a watchful gaze over your little one.
Owlet has given the following advice to ensure that you have your camera properly connected:
“The micro USB cable from the cord into the camera.
The usb into the usb power block.
And the power block into a functioning outlet.”
If you find that your camera is still not switching on then try another outlet.
If this fails then it could mean that the camera needs to be replaced.
My Owlet Baby Monitor’s Temperature And Humidity Sensor Seems To Be Malfunctioning
Your Owlet camera i