HelloBaby baby monitors provide an affordable piece of kit that can give parents the security they need to leave their little one in another room whilst they concentrate on their daily tasks.
The combination of peace of mind and ensuring that a child is safe is paramount when it comes to baby monitors, however, sometimes problems occur.
HelloBaby baby monitors come with a lot of features that make them easy to use, but there are also some problems that can occur. These are not deal breakers by any means, but they are issues that you may want to consider before buying your monitor.
In this article, you can get up to speed with any issues that may crop up, and better yet, how to fix them fast.

My HelloBaby Baby Monitor Won’t Turn On
The first thing a baby monitor needs to do is switch on. Having your HelloBaby monitor powered up and ready to go when you need it is absolutely essential.
However, if your HelloBaby monitor doesn’t seem to be playing ball you’d be forgiven for feeling a tad frustrated.
Read on to understand why your HelloBaby monitor won’t switch on and what you can do to avoid this issue from happening.
Are Your Batteries In Your HelloBaby Monitor Charged Up?
The HelloBaby baby monitor has a built-in rechargeable Li-ion battery (3.7V 950mAh)
The company recommends that after you purchase one of their baby monitors that:
“Before you use the product, we recommend you fully charge the battery in the parent unit.”
- The recommended first charge should be at least 12 hours before using the HelloBaby baby monitor.
- Understanding how to charge the batteries in your parent unit is essential to ensure your device turns on. If in doubt, refer to the user manual.
- If the battery level is too low or is completely out of charge your HelloBaby baby monitor will not be able to power up.
- Always remember to charge the batteries regularly, and in doing so, you’ll have a working device every time you need it.
- Your parent unit will indicate when the battery is running low via an LED.
- Your parent unit also displays a battery icon that can be seen on its display screen.
How To Charge Your HelloBaby Baby Monitor
Remember, always charge your HelloBaby baby monitor with the A/C adaptor that is supplied with your purchase – 6V, 600mA.
- Locate the DC socket on your HelloBaby parent unit and insert the relevant plug from your power adaptor.
- Take the other opposite end of the power cable and firmly secure it into a power outlet.
- Locate the power button (upper side of the unit) and press and hold it.
- Wait until the battery light indicates that a connection has been made.
- Your unit is now charging.
It is important to note that the camera unit of your HelloBaby baby monitor does not rely on batteries and instead must be connected to a power source.
- A camera unit that is not connected to an active power source will not turn on.
- Understanding how to plug your camera into a power source is essential for your camera to power up.
How To Connect Your HelloBaby Baby Monitor To A Mains Outlet
Always remember that you should only use the A/C adaptor that is specifically for your camera unit. The supplied adaptor is 5V, 1A.
- On the back of your HelloBaby camera unit you will find a DC socket.
- Insert the relevant end of your power adaptor into the DC socket.
- Attach the other end of your power cable to a wall outlet and ensure that the power is on.
- When the connection has been made an LED will activate on your unit.
Caring For Your HelloBaby Baby Monitor Power Adaptors
- Power cables are necessary in order to either charge (parent unit) or supply constant power (Camera unit) to your HelloBaby monitor.
- It is important to care for these cables accordingly.
- If your devices are not powering on then inspect your cables carefully.
- If you notice any breaks or damage then this may be preventing electrical current to your units.
- It is also important to note that any damaged cables can pose a safety risk.
- If you have damaged cables then it is crucial that you stop using them and replace them immediately.
My HelloBaby Baby Monitor Is Making Strange Sounds
So it’s a known fact that children have a habit of making a bit of noise now and again; not all of it is pleasant to the ear. However, hearing your baby gurgle, giggle, or even wail is something that you come to expect as a parent.
Hearing those noises on your baby monitor is quite normal, but if you’ve been hearing unexpected sounds then you may be wondering what’s going on.
The most commonly reported strange sound from HelloBaby baby monitors include:
- White Noise
- Intermittent Static
- Distortion
- High-pitched Squeaking
If you’ve been experiencing these symptoms then it’s not necessarily time to start looking for a new baby monitor.
In fact, it can be quite simple to avoid having these unwanted sounds completely by understanding what may be causing them to occur in the first place.
Placement Of Your HelloBaby Parent Unit And Camera Unit
The proximity between both your HelloBaby parent unit and the camera unit plays a huge part in how well the devices function.
If your devices end up being too close to one another then you’ll very likely hear a high-pitched squeal – and that’s not pleasant.
If you’ve ever held a microphone too close to a speaker system you’ll recognize that this is feedback and the only way to deal with this kind of problem is to put some distance between the two devices.
Best Tips To Avoid Unwanted Sounds From Your HelloBaby Baby Monitor
- Ensure that you have your camera and monitor at a distance of at least 1.5m.
- The units should be no more than 50m away from each other whilst indoors.
- The maximum range of the units cannot exceed 300m outdoors.
- When the range of your units is pushed to extremes it is likely distortion and static will occur.
- Ensure that your volume is not set too high – distortion can occur at very high levels.
How To Adjust The Volume On Your HelloBaby Baby Monitor
If you need to adjust your HelloBaby baby monitor’s volume due to sound distortion then follow these steps:
- Open the menu by pressing the confirm button on your parent unit.
- Use the arrow buttons and find ‘Mute‘ within the selection.
- Now use the up and down buttons to choose the volume you require.
- You have level settings ranging from 1-5.
- The default volume is 2.
- Setting ‘0’ will result in the monitor being on mute.
If you find that your HelloBaby baby monitor is not producing any sounds at all then it could be because it has been set to mute.
Use the above steps to bring the volume back up to a level that you can hear.
- Note, that the level of volume you will require will depend upon the environment that you are in and how much background noise there is.
My HelloBaby Baby Monitor Is Beeping Constantly
If you’ve noticed that your HelloBaby baby monitor has been beeping then you may be wondering what’s causing it.
Your HelloBaby baby monitor is beeping for the following reasons:
- The timer alarm is going off.
- The temperature warning alarm has been triggered.
The Alarm Function On Your HelloBaby Baby Monitor
The alarm function on the HelloBaby baby monitor provides a reminder for parents to check on their baby.
- The parent unit will beep at the time the alarm has been set for.
- The Alarm will sound after every minute after the selected set time