Streaming services like Audible have completely changed how we discover and listen to audiobooks.
Right from the Audible application, you can purchase books and download Audible’s thousands of book titles with a monthly subscription service.
Audible’s book streaming isn’t perfect. Sometimes the audiobook can freeze while you’re right in the middle of listening. This can be frustrating because you want it to work properly when you pay for a streaming service.
So, if you find that your Audible books keep freezing, no matter if you use an iPhone or an Android, this article is for you.
Table of Contents
Table of Contents
Poor Internet Connection
The first and most likely reason your Audible book keeps freezing is that there isn’t a strong enough internet connection. While you can download books to your library and take it on the go with you with or without an internet connection, some books only stream through a WiFi connection.
If you have a weak or unstable connection, the audiobook you listen to on Audible can freeze randomly. However, this doesn’t mean you won’t be able to continue listening to the book you enjoy.
Most of the time, when a connection causes your audiobook to skip or freeze, you must allow time to go by for the audiobook to buffer.
Buffering means that your device will download the book minute by minute to play seamlessly.
To troubleshoot this problem, first, be sure that the connection is indeed the problem. You can turn off the WiFi on your iPhone or Android from your phone settings.
If this doesn’t stabilize the connection, try powering down your phone and restarting it. This should fix your connection problem, but if it doesn’t, you should check your home’s router to see if it needs to reset right from the source.
We’ve looked at more problems with Audible here.
The Audible App Needs An Update
The app might not be up to date.
Updating is done to fix bugs or problems that can happen, as well as to add new content or downloads. If you have an iPhone, your applications should automatically download, as long as you have set it to auto-update in your settings.
To check if your iPhone is set up for automatic updates, go to your settings and click on applications. From there, you can select the Audible app, and from those settings, make sure to opt into “automatic updates.”
If you select to have auto updates on your iPhone, you will not be alerted when the application updates unless you specifically check your settings. However, if you choose not to automatically update your phone’s apps, you will have to manually do this by checking your settings frequently for an update.
If you have an Android phone, the good news is that automatic updates will come standard when you set up your phone without taking any extra steps.
However, you can still choose to turn off these updates by changing your settings. But, leaving them on automatic updates is the best way to ensure that your Audible app is always up to date to prevent freezing while listening to audiobooks.
You Need To Clear Your Cache
Every phone has a cache, whether it is an iPhone or Android. A cache on the phone is where files and downloads get sorted through your storage.
This is a fancy way of saying that information is temporarily stored on your phone. However, you have to manually clear your cache.
When your cache is full, your phone may not have more storage space. When the storage is full, it isn’t easy to stream anymore, especially audiobooks.
To clear your cache, open your phone’s settings and go to applications. From there, you will select the audible act and scroll to the bottom, and click on “clear cache.”
Remember that it might not only be the Audible app dominating all of your storage space. All applications take up a certain amount of cache, especially with a large amount of data like Facebook and YouTube.
You want to frequently clear this data from your phone so that you always have enough space on your phone’s drive to stream your audiobooks.
Downloads May Be Corrupt
While it doesn’t happen all the time, sometimes, when you download a new audiobook, the file can become corrupt during the download process. Files that are corrupt or frequently interrupted during the download process will not play through as they should.
The worst part is that there is no real way to know if a file is corrupt or not until after it has finished downloading.
If you suspect that an audiobook you have downloaded did not download correctly or has become corrupt, delete the download and try to begin the process of re-downloading it again.
This should replace the corrupt download so you can resume listening to the audiobook as it was meant to be heard.
However, if you find that several downloads are not playing right or are corrupt, there may be a problem with the initial Audible application download.
To troubleshoot this, delete the Audible app, including any downloads, and reinstall. Before doing this, ensure you have backed up your information or any purchases you made on your iPhone’s cloud or another storage service if you have an Android.
Too Many Background Applications Are Running
Even if you have plenty of storage space on your phone, running too many applications in the background can interfere with your audiobook listening experience.
This is especially true if you run larger applications like other streaming services.
If something else in the background streams on your phone, it may compete with Audible to play. All you need to do is close out all the other apps on your phone, including the Audible app. Once you do this, re-open your Audible app and pick up where you left off.
Whether you have an iPhone or an Android, closing applications is pretty much the same. If you have an iPhone, press your home button twice, and all your running applications will open. Swipe up to close out those apps, and you are ready.
With an Android, you need to hit the square (or circle, depending on your phone type), and you will see your applications pop up. Swipe up to close the apps.
If some of your applications still won’t close, you will have to restart your phone to do a “force close.”
Audible Is Experiencing Technical Issues
Sometimes, despite our best efforts, things happen. This is especially true when it comes to application giants like Audible. Because there are so many Audible users, the application must be constantly updated and upgraded to work properly.
While Audible does its best to avoid any pauses in service, sometimes technical issues get in the way.
However, you can’t blame Audible because every application goes dark once and a while. If you are having a time streaming an audiobook and have tried everything else to fix it, try going right to the source.
Audible is pretty good about keeping its customers updated on what is happening. You can go to Audible.com to get a status report on their services.
If Audible is experiencing technical issues, it will be reflected in their news section. When this happens, there is nothing else for you to do other than wait it out.
The good news is that Audible is generally pretty quick with fixing outages and most customers state that technical problems tend to be resolved in less than an hour.