Nanit baby monitors provide parents with a reliable way of ensuring that their baby is safe and sound even when the parent is not in the same room as the child.
Nanit baby monitors can have problems. Sometimes problems can occur even with the best baby monitors as with many electronic appliances. Thankfully, none of these are ever really harmful and can be easily fixed. Sometimes just resetting the device can solve the issue.
In this article, you can get up to speed with the common issues that may occur with your Nanit baby monitor and, better yet, how to resolve them quickly.
The Nanit Baby Monitor Keeps Wobbling
Nanit baby monitors come with a stand that mounts the Nanit camera unit. This stand helps ensure that your camera is provided with an optimal viewing range.
However, some users have found that their stand seems to wobble. If you’ve experienced this issue you should take a look at if your stand has been correctly set up.
Nanit advises the following:
“If your Nanit stand is wobbly, make sure the bumpers of the stand are pressed firmly against the wall, and the stand is secured 32″ from the floor using the U-clip.”
However, if you still find that your stand is wobbly even after checking the bumpers of the stand and you’re using the U-clip as intended, then it’s worth re-checking your assembly method.
Assembling Your Nanit Baby Monitor’s Stand Correctly
Just follow these instructions to assemble your Nanit baby monitor’s stand so that it no longer wobbles:
- Take the four poles that make up the stand and connect them.
- Remember, you must ensure that the power cable stays within the stand.
- Always construct the stand by starting at the top and working down to the bottom.
- Join the straight and curved poles together by easing them into each other in a twisting motion.
- Attach the legs.
- Lie the stand down and screw the two legs into the base.
- With the legs now attached, you can lift the stand up and place the weight of the stand onto the legs.
- Link up the L-shaped channel with your stand.
- Find your USB cable and slowly push the cable through the L-shaped channel.
- Attach the L-shaped channel to the stand.
- Attaching the cable management channels.
- By feeding the USB cable into the cable management channel you can then attach it to the L-shaped channel.
- Continue to push the USB cable through the other cable management channel and then you must make a connection with the previous channel.
- Connecting to a power source.
- To power the unit you must connect the Nanit power cable to the USB cable and insert the plug into a power outlet.
- Connecting the camera.
- Take your Nanit camera and align the pins on the stand with the slots in your camera unit. Push them together and you will hear a click when it is securely fastened together.
- Placement of your Nanit Baby Monitor’s stand.
- Optimal viewing can be achieved by ensuring that your Nanit baby monitor is set up by a wall with the crib in the center of the camera’s sight.
- The analytics feature has been reported to function properly if the placement of your unit is correct.
- Proper use of the U-Clip.
- The U-clip provided with your Nanit baby monitor allows you to stabilize and then secure the stand to a wall.
- The U-clip must be attached to the stand and secured to the wall via the two screws.
- The height at which to attach the U-Clip to the wall should be approximately 32 inches from ground level.
- Configuring your Nanit baby monitor’s camera angles.
- Adjusting the angle of your camera is simple and an essential part of the process to ensure that your camera will keep a watchful gaze over your child.
- To make adjustments, whether that be up, down, left or right, simply untighten the knob on the camera unit and move the unit accordingly.
- Remember to retighten the knob once you’re satisfied with the adjustments.
The Nanit Baby Monitor Will Not Pair
Your Nanit baby monitor relies on a successful pairing process in order for your devices to work together and send information between them.
This means that if your devices are no longer paired you won’t receive video or audio of your baby in the other room.
Clearly, that would not be an ideal situation when you want to keep tabs on your precious newborn.
If your Nanit baby monitor no longer seems to be paired, or you are having problems pairing your devices for the first time, simply follow along with this guide and get your Nanit baby monitor working as it should.
Check out this blog here about 7 problems with Miku baby monitors.
Pairing Your Nanit Baby Monitor
Remember, you must have installed the Nanit App for your mobile device and it should be updated to the most recent version.
Here’s how to pair the devices:
- Activate your WiFi and Bluetooth on your mobile device.
- Ensure that you are connected to a WiFi network.
- A strong connection to the network will always improve functionality between your phone and Nanit baby monitor.
- Open your Nanit app and sign in.
- If you’re yet to make an account with Nanit then you can simply hit the ‘Register‘ button within the app and begin to create one now.
- If registering for the first time, you will need to verify your account by clicking a link that will be sent to you via email. Once this is complete, you can move on to the next step.
- Get your Nanit baby monitor’s camera set up.
- If this is the first time you have paired your camera, then you need to choose ‘Set up your Nanit now‘ and then tap ‘Continue with Assembly‘.
- If you have previously completed this set up, then there is no need to go through that process again. Instead, select ‘I already assembled my Nanit‘.
- Time to Pair.
- There is a button on the back of your Nanit camera that you must press.
- Once pressed, the unit will flash.
- When you see the unit flashing, you should then select ‘Confirm night light is flashing‘ via the app.
- Your camera will now connect to your Nanit app on your mobile device.
The Nanit Baby Monitor’s Camera Is Paired To Someone Else
If you’ve tried the pairing process and have found that you are receiving a notification that reads – the camera is paired with another user – then unfortunately your options are limited to the following:
- The notification indicates that it has already registered your camera with another parent.
- It could be that you have bought the unit second-hand or possibly been gifted it by a friend.
- You will need to speak to the previous owner and request that they remove themselves as a user from your Nanit baby monitor.
- The previous owner will need to contact Nanit to do this.
The Nanit Baby Monitor Is Not Reading The Temperature
The Nanit baby monitor is equipped with sensors that track both the ambient temperature of the room your baby is in, as well as reading the humidity, too.
These sensors are located in the stand for your Nanit baby monitor’s camera.
If you’ve been receiving strange readings that do not align with the real temperature or humidity of the room, or worse, you haven’t been receiving any temperature readings at all, then it’s time to troubleshoot the issue.
- If you have no readings whatsoever on your Nanit app then it’s worth checking the assembly of the stand.
- Crucially, it is how the camera is attached to the stand that can impact whether or not you receive temperature and humidity data.
- Remove the camera from your stand and allow 5 minutes to pass, after which you can re-attach it to the stand.
- If it is correctly connected to the stand the sensors will send data to the camera and the camera, in turn, will send that data to your app.
- If you still do not receive any readings you may have to replace your Nanit stand.
If you are receiving information from the sensors that clearly defies logic then the cause is likely to be a glitch in the app.
Ensure that you update the app to avoid any glitches or malfunctions with temperature and humidity readings.
The Nanit Baby Monitor Is Not Providing Sleep Analytics
Your Nanit baby monitor can provide detailed information on your baby’s sleep cycle. However, some users have reported problems receiving this data.
- Remember, sleep analytics are only available for users who subscribe to Nanit Insights. You must pay extra for this service.
- If you are a subscriber you should see these analytics in the activity feed on your Nanit app.
- Your baby will need to sleep for a minimum of 5 hours before any data can be generated and processed into a summary.
- Ensure that your app has the day and night cycles appropriately configured in order to gain accurate sleep analytics.
How Do You Reset A Nanit Baby Monitor?
Resetting your Nanit baby monitor is very straightforward.
The reset will clear all saved data and help with many minor issues you may be having.
All you have to do is follow the steps below:
How To Reset A Nanit Pro
- Begin by ensuring your Nanit Pro baby monitor is switched on and plugged into a power source.
- Next, find the location of the small circular reset hole on the back of the camera. It should be located near the USBC port.
- Hold down the reset button for a minimum of 10 seconds, or until the blue LED light flashes.
- Your Nanit Pro camera is now been successfully reset.
How To Reset A Nanit Plus Or Nanit Original
- Begin by making sure your Nanit baby monitor is switched on and connected to power.
- On the back of the Nanit camera next to the connect button you will find the factory reset pinhole.
- Using a paperclip, or another blunt sturdy tool that fits the hole, press the reset button inside. Make sure to never use a needle or a pin that has a sharp end as this will damage your Nanit.
- You may or may not hear the camera make a quiet click noise, but if not, the main indication your camera has been reset will be the RED indicator light flashing.
- Once you see the night light flash twice your Nanit camera has been successfully reset.
Once the reset is complete you should re-pair your Nanit camera.
Where Can You Get A Nanit Baby Monitor Repaired?
If your Nanit baby monitor is still covered by its warranty then you can easily have it repaired free of charge.
Nanit baby monitors come with a limited warranty of 1 year from the original purchase date. This means that they will repair any manufacturing defects within this year.
If you experience any problems in this regard, Nanit will either:
- Repair the product using new or refurbished parts.
- Replace your product with the same model or one of an equivalent value or, refund you the original purchase price.
It is worth noting these certain circumstances that are not covered by the limited warranty:
- Improper use or mishandling.
- Alterations or unsuccessful repairs made by someone other than a qualified Nanit service technician.
- Acts of nature, such as natural disasters.
To make a claim, contact Nanit customer services through support.nanit.com with an explanation as to what is wrong and they will be able to assist you further with the postal return.
If your Nanit baby monitor is no longer under warranty you can contact support for advice.
They should be able to repair your monitor, but it will not be free of charge.
Why Is My Nanit Baby Monitor Saying No Signal?
There can be several reasons why you may be experiencing connection issues or no signal when using your Nanit baby monitor.
Below are some troubleshooting tips to help you solve any signal issues.
- Ensure your WiFi is on and operating correctly. A simple way to do this is by opening a webpage on your mobile or computer. If it doesn’t load, your internet is down, and you will need to restart your router.
- It is also worth checking your network signal strength. If the network is too weak, you will experience issues with your Nanit connection and you should talk to your network provider for advice.
- Nanit recommends a minimum upload speed of 1536 Kbps and a minimum download of 1000 Kbps.
- Avoid placing the monitor near any large metal or electrical appliances such as TVs, fridge-freezers, or ovens. This can interfere with the signal.
- Try restarting both your Nanit baby monitor and your mobile phone.
- Avoid any other high bandwidth activities when using your Nanit baby monitor, as they can put further strain on your network.
- If your modem supports it, switch from 2.4GHz to 5GHz or vice versa. Depending on where your Nanit baby monitor is located one network may work better than the other.
- The original Nanit baby monitor works best on 2.4GHz, whereas the Nanit Pro and Nanit Plus models work best on 5GHz.
- Your Nanit baby monitor may be too far from your router. Try moving your router closer to your Nanit, or move your Nanit closer to your router, whichever works best.
Why Is My Nanit Baby Monitor Going Black?
Nanit baby monitors have an automatic ’Night mode’ that makes your screen go black after 30 seconds of inactivity. To turn this off:
- Open the Nanit app.
- Tap on the three dots in the top right-hand corner.
- Toggle ‘Night Mode’ to OFF.
If you are experiencing a black screen when you are opening or using the app, it may be an error in the software and you will need to force close the app.
Force Close The Nanit App On An iOS Device
- Double-tap the home button to open all active apps.
- Swipe upwards on the Nanit app to clear it from your screen.
- Try opening the app again and seeing if the problem is solved.
Force Close The Nanit App On An Android Device
- Open up Settings.
- Under the App section locate the Nanit app.
- Tap the Stop button.
- Go to your Home Screen and try reopening the app.
How Long Do Nanit Baby Monitors Last?
Nanit baby monitors will easily last 1 year, if not more, and are definitely more of a long-term investment than some other baby monitors on the market.
Being smart technology, they tend to outlive their older rivals – as long as they are properly maintained.
Here are some helpful tips to increase the lifespan of your Nanit baby monitor:
- Always avoid placing your monitor near any sources of heat, such as direct sunlight or near radiators, to avoid overheating.
- Liquids or moisture should never come into contact with your camera unit or stand.
- Use a microfibre cloth to keep the lens of your camera free of grime.
General Pros And Cons For Nanit Baby Monitors
- Uses an app to allow the use of a mobile device, rather than a specific monitor.
- Includes a night light feature.
- Some models can track your baby’s breathing.
- Audio strength is lacking
- Inaccurate temperature readings have been reported.
- Some users have found it difficult to stabilize the stand for the camera.
Read our blog here about 9 problems with Owlet baby monitors.
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