6 Problems With Angelcare Baby Monitors (Explained)

Angelcare baby monitors have been giving peace of mind to parents over the years by providing a way in which their baby is safely watched over by a camera that also picks up audio.

Some models also employ motion detection so that parents can have that extra level of knowledge of what is happening in their baby’s environment whilst they are not in the room with them.

There are three main Angelcare baby monitor models on the market. However, not all monitors work the same way, and there are some flaws in each design. Being aware of these problems before making a purchase is vital to ensuring that you get what you want from your monitor purchase.

This is why this article can help you understand how to solve those issues and ensure your Angelcare baby monitor works as it should.

Angelcare baby monitor

Battery Problems With Angelcare Baby Monitors

Angelcare baby monitors use rechargeable batteries, which is great, as it allows parents to move those devices where they need to be without having to have them constantly plugged into a power outlet.

However, if you’ve found that the rechargeable batteries are not performing as you’d expect then have a look at our tips for ensuring that your Angelcare baby monitor stays powered up and ready to go.

  1. The first charge is important.
    • That initial charge of your batteries when you first take your Angelcare baby monitor out of the box ensures that it will go the distance during its lifespan.
    • The battery must be charged fully.
    • It is recommended that your battery is charged for 8 hours before you begin using the product.
    • Normal charging should only take 6 hours.
  2. Let the batteries run dry.
    • Allowing your batteries to discharge fully is essential maintenance for your Angelcare baby monitor.
    • Discharging the batteries before re-charging them will help extend the overall battery life of your device.
  3. Switch your device off when you are not using it.
    • It sounds simple and it is. Keeping your Angelcare off when it is not in use will ensure that it has charge when you need it again.
  4. Replace the rechargeable batteries when necessary.
    • Your parent unit has a replaceable Li-Ion battery.
    • If you need a replacement battery for your parent unit then contact Angelcare customer service and installation instructions will be provided with the new part.
    • Your sensor pad contains a button cell lithium battery which is also replaceable.
    • Replacing the batteries in your units can solve a range of other performance issues.
    • Always dispose of old batteries safely as per instructions in the user manual.

Replacing The Battery In Your Sensor Unit

It is important to know exactly how to replace your rechargeable batteries safely.

If you believe that your sensor unit for your Angelcare baby monitor needs replacing then just follow these steps:

  1. Open the battery cover of your sensor unit.
  2. Using a coin, prise open the compartment.
  3. Remove the old battery.
  4. Insert the new battery with the + symbol facing towards you.
  5. Close the battery cover ensuring that the dots on the cover properly align.
  6. You should hear a click sound once the compartment is securely closed.

My Angelcare Baby Monitor Is Not Producing Audio

To hear your baby is to know your baby is okay. Some of us might grimace when we hear a baby hollering for a feed, but it’s crucial to be able to be in earshot of a young child.

This is why baby monitors have to transmit the audio from the room the baby is in. Whether it’s a cry, a giggle, or a gurgle, it’s important to be able to listen to what your baby might need.

However, if your Angelcare baby monitor has stopped producing any sound then you have a problem, but don’t worry, there’s usually a simple solution.

Do note, that your units need to be charged and switched on in order for any audio to be transmitted or received.

The Volume On Your Parent And Nursery Units Needs To Be Set Correctly

The level that your volume has been configured to on either one of your units, be that the parent or nursery can have a big impact on whether you can hear the audio signal.

Checking these levels and setting them appropriately to the environment that they are intended to be operated in is essential. 

Adjusting The Volume Levels Of Your Parent Unit

  • Setting the volume of the parent unit is simple.
  • On the left-hand side of your parent unit are two arrow buttons that point up and down.
  • Pressing them will either increase or decrease the volume.
  • Adjust these settings accordingly.

Adjusting The Volume Levels Of Your Nursery Unit

  • You adjust the volume of your nursery unit via the parent unit.
  • Click the settings button (a cog symbol).
  • This will open up the main settings menu on your parent unit’s screen.
  • Tap the nursery unit volume which is a silhouette of a head with three echo lines.
  • You will see a bar below the icon appear and it will fill the more you tap.
  • As the bar increases so will the volume level.

It is also worth noting that audio issues can occur due to the strength of the signal between the two units.

Always ensure that both units are close enough together to ensure a strong enough signal is achieved for audio transmission. 

Read our blog about 5 problems with VTech baby monitors.

The Parent And Nursery Unit For My Angelcare Baby Monitor Are Disconnected

The parent and nursery unit must stay connected to one another in order to communicate to you how your baby is doing in the other room.

A loss of connectivity between these two devices can be quite a concern and one that you’ll want to resolve as soon as possible.

Thankfully, if you follow these simple steps, you can re-pair the two devices and get them back to functioning as they should:

  1. Switch the nursery unit off.
  2. Switch on your parent unit.
  3. Open the settings menu by pressing the menu button on your parent unit.
  4. Find and tap the pairing symbol then tap the menu button.
  5. Choose ‘Nursery Unit 1‘ and hit the menu button again.
  6. A symbol that shows linking is in progress will be displayed.
  7. Now switch on the nursery unit.
  8. Hold down the pairing button and wait for the LED to start flashing.
  9. You will notice that a green icon will appear once the pairing is successful.
    • If you see a failed pairing icon, which will be red, then you must try the process again.

The other device where a loss of connection can interfere with your Angelcare’s capabilities is the sensor pad.

Remember, to connect to the sensor pad, the parent and nursery units must already be paired. 

Re-pairing Your Angelcare Sensor Pad

If you’ve had problems with pairing your sensor pad then try these steps to ensure they are connected once again:

  1. Take the battery out (or batteries if you have over one unit) from your sensor pad(s).
  2. Open the settings menu on your parent unit by pressing the menu button.
  3. Open the pairing menu and press the menu button.
  4. Choose ‘Sensor Pad 1‘ and press the menu button once more.
  5. Replace the battery in your sensor pad.
  6. Wait until the green icon appears that signals pairing has been completed.

Receiving False Alarms From My Angelcare Baby Monitor

Alarm systems on your Angelcare baby monitor help keep your baby safe and ensure parents know if there is a problem that they need to deal with.

However, it can be fairly disruptive if your Angelcare baby monitor’s alarm is going off when there is no detectable problem.

Reasons For False Alarms

  • False alarms can be created by having the sensitivity levels of your unit configured too high or too low.
  • Alarms can be triggered if your baby ends up too close to the edges of the cot.
  • An alarm can also be falsely triggered if your baby is in a very deep sleep.

Top Tips To Avoid False Alarms

  • Your Angelcare baby monitor’s sensor pad should always be on a flat surface.
  • The sensor pad should always have the mattress over the top of the sensor pad.
  • Your baby should not be in direct contact with the sensor pad.
  • There should be nothing between the mattress and the sensor pad.
  • Ensure that the sensor pad is the right way up.
  • Vibrating machines such as washing machines and even fans can set off a false alarm on your sensor pad.
  • Loud music can also activate the alarm system on your Angelcare baby monitor.
  • Touching the cot can cause a false alarm.
  • You can check the sensitivity setting of your sensor pad and test it to ensure it is configured correctly.

How To Test The Sensor Pad For Your Angelcare Baby Monitor

  • Your sensor pad has 4 different settings that measure sensitivity.
  • Your unit will always be set to setting 3 as default.
  1. To test the sensor pad’s alarm system ensure that the pad is in a central position on the cot and underneath the mattress.
  2. Ensure that both units are on and paired.
  3. Pat the corners (one in turn) of your mattress.
  4. If detection is functioning then your parent unit will flash green and will be accompanied by the sound of a single click.
  5. Now move away from the cot and wait for the alarm which should occur after 20 seconds.
    • If you do not hear an alarm then you have not correctly set up the sensor pad.
  6. Once you hear the alarm sound then tap the mattress again and the alarm should stop.
    • If your alarm does not stop then you will need to increase the sensitivity of your pad and then test again.

How Do You Reset An Angelcare Baby Monitor?

Unfortunately, there are no reset buttons on Angelcare baby monitors.

The simplest way to reset your baby monitor if you are experiencing issues would be to turn it off and unplug both the nursery unit and parent unit before turning them back on again.

Your Angelcare baby monitor will come with preset default settings that can be adjusted accordingly to suit your needs; if you wish to change the adjusted settings back again to default, simply refer to where they are listed in your user manual.

Where Can You Get An Angelcare Baby Monitor Repaired?

If you are experiencing problems with your Angelcare baby monitor and it is in need of repair, the first step is to look up whether your monitor is still under warranty.

Angelcare baby monitors purchased in North America, UK, Russia and South Africa have a limited warranty of 1 year from the date of purchase.

Monitors purchased in all other countries have a limited warranty of 2 years from the date of purchase.

  • This warranty states that all products supplied by Angelcare should be free of any workmanship or manufacturing defects for the limited time mentioned (either 1 or 2 years, depending on location).
  • Angelcare will repair or replace your product free of charge at their discretion if you experience any of these problems.

However, please note that Angelcare state:

“This warranty does not apply to a product which has been damaged as a result of improper maintenance, an accident, improper voltage supply or any other form of misuse”.

Therefore, if your Angelcare baby monitor is damaged due to improper handling, it will not be free of charge.

To request a repair or refund from the United States and Canada, simply email info@angelcarebaby.com for advice from the customer services department.

For other countries contact your local distributor by going to angelcarebaby.com/distributors.

Why Is My Angelcare Baby Monitor Saying No Signal?

Although Angelcare baby monitors have been thoroughly tried and tested in many home environments, sometimes you can still experience signal issues.

When setting up your Angelcare baby monitor there are certain obstacles to be avoided as they can dramatically hamper the signal strength. Such obstacles are:

  1. Large metal or electrical appliances such as televisions, microwaves, fridges etc.
    • Avoid placing either unit nearby one of these items as it can create interference with the signal.
  2. Thick glass such as display cabinets or windows – especially mirrors.
  3.  Walls.
    • Having too many walls or floors between the parent and nursery units will block the signal between them.
  4. Water tanks or heaters. Large bodies of water can very easily block the signal between your monitor units.

Other reasons why you could be experiencing signal issues are:

  • The parent unit and nursery unit may be too far apart, as indicated by an ‘Out of Range’ alert on the monitor.
  • Angelcare baby monitors have an operational range of 820ft (250 meters).
  • Try moving your units closer together if you are having problems with the signal.
  • The 2.4GHz frequency that Angelcare monitors operate on is too ‘busy’.
  • Unfortunately, as the world progresses, the number of devices operating on 2.4GHz is increasing exponentially.
  • The more wireless devices use this frequency, the more congested it gets, and the more likely users are to experience issues with signal.
  • Your units are not on a flat surface. Always ensure that the area you are placing each unit is level to help them function their best.
  • Your parent unit is out of charge. Try making sure that the parent unit has sufficiently high battery levels.

If you are having trouble resolving your signal issues or you are unhappy with your Angelcare baby monitor, simply contact customer services using the contact information above.

Why Is My Angelcare Baby Monitor Going Black?

Below are the most common reasons and solutions as to why you are experiencing a black screen with your Angelcare baby monitor:

  • If your monitor is displaying a black screen it could be that the monitor unit has simply powered off.
  • Press the ON button on the top of the screen to power your unit back on again.
  • Your parent unit may have run out of charge, so ensure it is plugged into power and recharging.
  • Another very common reason is that your Angelcare baby monitor has entered sleep mode.
  • To turn on your monitor you have to press and hold the power button, whereas to enter sleep mode, you only have to quickly tap the power button.
  • Therefore you could easily put your baby monitor into sleep mode without realizing it.

How Long Do Angelcare Baby Monitors Last?

Depending on the country of purchase, Angelcare baby monitors have a limited warranty of either 1 or 2 years from the date of purchase.

They are not designed to be used any more than 24 months, and moreover, it is not advised.

With proper maintenance and care, your Angelcare baby monitor will easily last 1-2 years.

Below are some general tips to help increase the lifespan of your monitor:

  • Keep all parts well away from any liquids or moisture. If liquids do come into contact with your Angelcare baby monitor, contact customer service for advice.
  • Do not mix old and new batteries when replacing them.
  • Always avoid placing your Angelcare baby monitor near sources of heat, such as radiators or in areas of direct sunlight to avoid overheating.

General Pros And Cons With Angelcare Baby Monitors


  • Fantastic signal range.
  • Big, bright, quality display screen.
  • Extremely portable.


  • Could be considered expensive.
  • Battery life could be improved.
  • False alarms can be triggered without careful setup.

Read our blog about 9 problems with Owlet baby monitors.


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