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Spotify Disconnects Bluetooth? 7 Common Issues (Solved)

Spotify’s mandate is for its users to enjoy and experience their favorite artists’ music on the platform. And what better way to be fully immersed in the music than by connecting devices via Bluetooth, without the hassle of wires.

When your Spotify app disconnects Bluetooth, it can interrupt your listening experience and cause frustration.

In this article, we will explore the most common reasons for Bluetooth disconnection and how to fix them.

Spotify is a music service that offers legal streaming music. Smartphone with Spotify logo on desk.

Your Phone and Bluetooth Device are Out of Range

Bluetooth technology was created to support a wide set of ranges between two devices.

Every Bluetooth device ranging from Android, Apple and other audio devices, has its own connection ranges, which affects sound output on Spotify when out of range.

The average range for most of our day-to-day devices is 30 feet, although certain high-end devices can go up to 98 feet.

Maximum communication range varies depending on obstacles such as metal, walls, and even electromagnetic environments.

To maximize your Bluetooth connection, you need to be within the range of your audio device specifications to make certain that Spotify does not disconnect from it.

The ideal Spotify to Bluetooth range is 3 feet; once the distance increases, Spotify may disconnect from Bluetooth.

An innovative way to avoid losing your Bluetooth connection due to range is by getting a Bluetooth extender, commonly known as a Bluetooth Repeater.

This can extend your range to up to 109 yards, which gives you more room to move around and turn your space into a larger dance floor.

Other Devices are Trying to Connect to the Bluetooth

The technology that drives Bluetooth is rapidly progressing, however, there are certain functions that may be harder to implement.

One of them is that its possible to pair more than one device to speakers using Bluetooth 5 technology, but audio can only be played from one source at a time.

This means that if you are playing music from your Spotify App on your iOS device and are connected to your Bluetooth speakers, another device cannot be connected at the same time.

If you try to connect a different device to said speakers, i.e., your Android device to watch videos on YouTube, the Bluetooth speakers will prioritize a single source.

To prevent this from happening, you need to try disconnecting other devices.

Should that still not resolve the problem, you need to unpair and then re-pair your audio device to the Bluetooth device.

To delete a paired connection on Android, you need to:

  1. Open ‘Settings’
  2. Tap on ‘Connected Devices’
  3. Select ‘Bluetooth’
  4. Your paired devices should appear, select one and tap on ‘unpair’
  5. Follow the same procedure to delete the other pairings.
  6. Once complete, switch off Bluetooth on both devices.
  7. Switch it back on, and search for available devices to reestablish connection.

To delete a paired connection on iOS, you need to:

  1. Open ‘Settings’
  2. Select ‘Bluetooth’
  3. Tap on ‘More Info’
  4. Select ‘Forget this device’ and confirm.
  5. Once complete, switch off Bluetooth on both devices.
  6. Switch it back on and search for the Bluetooth device on your phone to re-connect.

For Windows 10, these are the steps to follow:

  1. Click the ‘Start’ button
  2. Type ‘Settings’, then click on the Settings App.
  3. Click ‘Devices’.
  4. Select ‘Bluetooth & Other Devices’.
  5. Select the device you want to remove
  6. Click the ‘Remove Device’ button and confirm.
  7. Turn off Bluetooth on both your PC and Bluetooth device.
  8. Switch it back on and search for the Bluetooth device on the PC to reestablish connection.

Your Spotify App is Outdated

Another common reason why your Spotify App may disconnect Bluetooth is that it’s outdated.

It is highly recommended to regularly update your app so that new updates can be applied, and your listening experience can be as seamless as possible.

Here’s how to update the Spotify App:

How to update Spotify on iOS:

  1. Launch the ‘App Store’ on your device.
  2. Find and select your profile icon. It is at the top right of your screen.
  3. Scroll down your apps and select ‘Spotify’
  4. Select ‘Update’

How to update Spotify on Android:

  1. Open Google Play on your device.
  2. Type ‘Spotify’ into the search bar.
  3. Next to the Spotify icon, you will see an ‘Update’ option if there is a new update available to download.
  4. Tap ‘Update’

If you’re using the web player and are experiencing issues, take a look at our article where we answer common questions about Spotify’s web player.

The Spotify Cache Files May be Corrupted

In line with its vision to provide a great user experience, Spotify stores cached data to ensure the app reduces loading times when you open it. 

A cache file is a temporary file used by an app to provide optimal functioning for its users. Spotify will save album artwork, playlist recommendations, and more for a seamless experience.

But once in a while, the interface may have a technical hiccup, and one of the cache files could be corrupted and result in an interrupted Bluetooth connection.

Sometimes Spotify cache files become corrupted when there is a disturbance in the download process, i.e., an unstable internet connection.

It is recommended to clear your cache if you are having an issue with Bluetooth connectivity – or any other ongoing glitch. The removal of these files will not cause harm to the app usage or any data loss.

If you want to learn how to do so on your iPhone or Android, take a look at the steps below.

How to clear the Spotify Cache on Android:

  1. Open Phone Settings.
  2. Tap on ‘Apps’ and select ‘All Apps’
  3. Select ‘Spotify’
  4. Tap on ‘Storage’ and click on ‘Clear Cache.

How to clear the Spotify cache on iOS:

  1. Open the Spotify App.
  2. Click on the ‘Settings’ icon.
  3. Tap on ‘Storage’
  4. Select ‘Delete Cache’

Spotify recommends that if the problem persists, you should do a clean reinstallation of the app. This means that you completely erase all of Spotify’s data which could be corrupt, and re-install the app.

It’s important to note that a clean re-install will mean you need to re-download your tracks. However, your playlists will remain.

Here’s how to run a clean reinstall on your iOS device or Android device:

Here’s how to perform a clean reinstall for iOS:

  1. Open ‘Settings’ > ‘General’ > ‘iPhone Storage’
  2. Select ‘Spotify’.
  3. Tap on ‘Offload App’ and confirm. This deletes the app, but the document data will be kept.
  4. Select ‘Delete App’ and confirm. This will delete all remaining document data.
  5. Switch off your device and wait for a few minutes.
  6. Turn your device back and reinstall the Spotify App.

Here’s how to perform a clean reinstall for Android 6 and above:

  1. Open ‘Settings’ > ‘Apps’. Select ‘Spotify’
  2. Select ‘Storage and Cache’. Tap on ‘Clear Storage’
  3. Once complete, go back and tap on ‘Uninstall’
  4. Open ‘File Manager’ and toggle to ‘Internal Storage\Android\Data’. Look for ‘com.spotify.music’ and delete it.
  5. Turn off your device and wait a few minutes.
  6. Switch on your device and reinstall the Spotify App.

Bluetooth is disconnecting Because Is a Problem with Your Device

If Spotify still disconnects Bluetooth, you should try listening from an alternative device because the problem might not be on Spotify’s end.

How is this helpful?

Connecting a different device (with Spotify active) to your Bluetooth speaker or headphones can help you narrow down where the problem is.

If the disconnection doesn’t occur on your other devices, then you can try to look into how to fix the disconnection by troubleshooting the problematic device.

It is often the case that your device simply needs a system update. For a device’s firmware to function consistently at its best, it must regularly be updated.

Take a look at the steps below to update your iOS or Android device.

How to update your Android device:

  1. Open Phone Settings.
  2. Scroll to ‘System & Updates’. It is located at the bottom of the screen.
  3. Select ‘Software Update’
  4. Check for any new available updates.
  5. Click on ‘Download and Install’

How to update your iOS device:

  1. Back up your device on iCloud or your desktop.
  2. Connect your device to a power source.
  3. Ensure you have a stable internet connection.
  4. Open Phone Settings.
  5. Select ‘About’
  6. Click on ‘Software Update’
  7. Select ‘Install now’

Battery Optimization has Been Enabled

Battery optimization is a feature built into all smartphones to help sustain the battery’s life. Usually, this feature is helpful when you’ve forgotten your charger and need your device to last until you get home from work, for example.

However, this can affect the functionality of Apps such as Spotify, and the best advice is to disable this feature.

Follow these steps to turn off Battery Saving Mode on your iOS device:

  1. Open Your Phone’s Settings.
  2. Select ‘Battery’
  3. Look for ‘Low Power Mode’ and toggle it off.

Follow these steps to turn off Battery Optimization on your Android device:

  1. Open ‘Settings’ on your phone.
  2. Tap on ‘Battery’. This should be near the bottom of your screen.
  3. Select ‘Battery Saver’
  4. Switch off the ‘Use Battery Saver’ option.

Your Device has Insufficient Power

There are many instances where a technical glitch is not what it seems, and solving the problem could be as simple as charging your devices.

If your Bluetooth device is a DC (Direct Current) sourced device, it means that it needs to be charged for it to have sufficient power and function at its optimum.

In the same way, the device on which Spotify is installed needs to be at sufficient power for you to use your Spotify app effectively.

Final Thoughts

When it comes to Spotify and Bluetooth, there are two basic essentials that you need to ensure:

1. The Spotify App is on a device that supports Bluetooth.
2. The audio device to amplify sound also supports Bluetooth.

Sources

 Spotify Mission Statement

Four ways to make Bluetooth go further

Bluetooth Help For Spotify

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