Apple Music Stops When Opening Other Apps? (6 Solutions)

Apple Music may be one of the best music streaming services out there, but it’s not perfect.

While most people don’t experience any issues with Apple Music, others have encountered a frustrating bug that causes their music to stop while they’re using other apps on their iPhone or iPad.

This often happens when you try to use Facebook or Snapchat while listening to songs in Apple Music – and sometimes it can even happen when you’re just browsing your phone’s home screen.

In this article, we’ll explain why this happens and offer some quick fixes for how you can keep your tunes going without having them cut off every few seconds.

Why Does Apple Music Stop When Opening Other Apps?

Apple Music stops when opening other apps because of how the service’s background playback works (or doesn’t work). If you’re using iOS 12 and Android 8 or later and have turned off Background App Refresh for your device, then this may be happening to you as well.

A man hand holding screen shot of Apple music app showing on samsung galaxy s6 edge. Apple Music is a beta version on android.

Why Does Apple Music Stop When I Open Another App on My iPhone?

Apple Music can be a useful tool for your iPhone, but it has some limitations when it comes to playing music in the background.

Apple Music is not a music player—it’s actually more of a music streaming service than anything else.

When you open up an app on your phone and start listening to music via Apple Music, then switch over to another app (such as Mail or Notes), the audio stops playing in that app.

This happens because apps are designed to only play audio from one source at once—the hardware doesn’t allow for multiple streams of sound at once.

Fortunately for us users who want our tunes everywhere we go, there is actually a way around this limitation: Just enable Background App Refresh so that all apps will continue running even if they aren’t being used or viewed by you directly (in other words, so you can keep listening).

Why Does Apple Music Stop When I Open Another App on My Android Phone?

Apple Music is one of the best streaming services on the market, but it’s not without its problems.

If you have an Android device, then there could be an issue with your Google Play Music app. There is a simple fix for this issue:

  • Open the Google Play Music app and click on the menu button in the upper left corner of your screen
  • Select Settings
  • Scroll down to the ‘Keep screen on’ section and select Never under that setting, then click OK to confirm

Read our blog here about 8 reasons Apple Music is better than Spotify.

How Do You Get Apple Music to Play Over Other Apps?

To fix this problem, you’ll need to head into Settings > Music and make sure that the “Playing over other apps” switch is turned on.

If it is already turned on, then try turning it off and then back on again.

If this doesn’t work, you can also set it to “Always” so that no matter what app you’re using or what screen of your phone you’re on, music will always play in the background.

If you want to continue listening to music while using other apps, then there are a few things you can do:

  • Close any other apps that are open on your iPhone or iPad. This means closing all of them except for the one that you’re currently using — which should be your main app for listening to music.
  • For example, if you’re listening to Apple Music through Spotify and then open Safari or another app, it’ll stop playing in Spotify and start playing in Safari instead.
  • Close all of your tabs in Safari while listening to music through Spotify or another app.
  • This will prevent Safari from using up any battery power while it’s running in the background and not being used by anyone else who might need it later on in their day (for example).

Can You Listen to Apple Music While Browsing the Facebook App?

It is possible to listen to Apple Music while browsing the Facebook app on an iPhone.

However, only a few people have reported this happening and it’s unclear why it works for some users but not others.

If you want to try it out, proceed as follows:

  • Open the Facebook app on your iPhone
  • Access the Apple Music tab in Control Center (swipe up from bottom of screen with one finger or tap “Control Center” button in upper right corner of screen)
  • Play any song or album from within Control Center

What Apps Typically Cause Problems with Apple Music?

  • Facebook
  • Twitter
  • Instagram
  • Snapchat
  • Spotify
  • Pandora
  • Google Maps
  • Google Play Music
  • YouTube
  • Netflix

How Do I Keep Apple Music Running in the Background Across All Apps?

If you want to keep Apple Music running in the background across all apps, it’s important to understand how you can start and stop playback.

There are several ways that people prefer to use the app, but there is one method that seems more popular than others:

  • Using the “For You” tab and starting playlists or albums from there (Start playing a song when tapping on an album or playlist)
  • Starting a radio station and tapping on any of its songs (Start playing a song when tapping on an artist)
  • Using the “New” tab and find new music for yourself (Start playing a song when tapping on an album or playlist)

Can You Make Apple Music Overrule Sound Settings from Other Apps?

Yes, you can make Apple Music override sound settings from other apps. You can do this in the Settings app.

Go to Settings > Sounds & Haptics > Sound Check

You will see whether or not Soundcheck is enabled. If it’s not enabled, toggle it on and then select which app you want music to play over when using AirPods, headphones or external speakers

Some Quick Fixes To Solve Apple Music Stopping When Opening Other Apps

  • Force-close the Music app
  • Check if there is a software update available for the Music app
  • Restart your iPhone or iPad

Use Basic Troubleshooting

Use basic troubleshooting. Force-close the Music app, then reopen it and try playing music again.

If you’re connected to Wi-Fi or cellular data, check for a software update that might help fix your problem.

Force-Close the Music App

If you’re having trouble with the Music app, try force-closing it.

  • Force-close the app from the multitasking tray: Swipe up and hold to see the multitasking tray. Tap and hold on your Apple Music icon until it starts to jiggle. Swipe left or right to close it.
  • Force-close from home screen or lock screen: Open Control Center by swiping up from below your iPhone’s bottom edge (or dragging down from above its top edge), then tap and hold on your Apple Music app until it starts to jiggle. Tap X in the top left corner of its box, then confirm that you want to delete both this app and all its data by tapping Delete in another dialog box that appears next.

Check If a Software Update Is Available

If you’re still having trouble, try checking for updates.

Here are the steps to do that:

  • Open your device’s Settings app and tap General.
  • Scroll down and tap iTunes & App Store. If you have multiple Apple IDs on your phone, make sure to choose the one that matches your Apple Music subscription.
  • Tap your Apple ID at the top of the screen, then enter it when prompted (you may be asked to sign in with Face ID or Touch ID).
  • Tap View Apple ID when you’re signed in, then select Subscriptions from the left panel menu and see if there’s an update available for any apps or services listed under Your Subscriptions. You can also tap Manage under Your Subscriptions section to see which subscriptions are set up on this account and turn them off if needed; those will be turned back on automatically when you restart iPhone XS Max after updating software updates from earlier versions of iOS 12/13

Restart Your iPhone or iPad

If Apple Music stops when you open other apps, the solution is to restart your iPhone or iPad. To do this:

  • Turn off your device.
  • Press and hold the Power button on your device until “slide to power off” appears, then drag the slider.
  • Press and hold the Home button until you see an Apple logo on a black screen (about 5 seconds).
  • Release both buttons when you see the Apple logo on a white background with gray typeface at about 10 seconds. Your iPhone or iPad will restart.

Reset Your Network Settings

To reset your network settings:

  • Go to Settings > General > Reset.
  • Tap Reset Network Settings.
  • Enter your passcode, if prompted.

Reset All Settings

  • Go to Settings > General> Reset and tap Reset All Settings.
  • Enter your passcode, if prompted, and then tap Reset All Settings to confirm that you want to restore the default settings for all settings on your device. This will reset all settings, including network settings, system settings and preferences.
  • If you’re prompted to verify that you want to reset the device’s date from the current date back up to its original date when it was purchased or last updated at an Apple Store (or other authorized service provider), tap Restore System Software To Factory Condition Without Erasing Data And Set Up As New Device To Proceed Or Cancel (you might also see this option referred as “Restore iPhone”).

Update to the Latest Version of iOS

There are a few different versions of iOS that can cause issues with Apple Music, so you’ll want to make sure you’re on the latest version.

  • Update your phone to the latest version of iOS:
  • If you’re currently running an older version of iOS, update it (here are instructions for all devices).
  • Make sure you’ve got enough space on your phone or tablet before upgrading—you’ll need at least 4GB free to download and install an update.


Apple Music is a great service, but it’s not perfect. Thankfully, there are some quick fixes that you can try if you start experiencing problems with Apple Music music stopping, or even crashing when opening other apps on your iPhone or iPad.


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